Investigation Officer
2 days ago
**About the opportunity** We are currently recruiting for an Investigation Officer to join our Profit Protection Team at our Customer Support Centre in Walsall.
The role has a flexible working location, allowing you to work from home and also in the office on a rota basis
Reporting into the Head of Profit Protection and Safety. The Investigation Officer will play a crucial part in investigating alerts of unusual activity from store (Searchlight), CCTV footage, theft and fraud cases.
The Investigation Officer will also be responsible for analysing data available and using the information to provide reports and trends analysis to the Head of Profit Protection and Safety.
**What you'll be doing...** Working as part of a team, you will be managing multiple workloads and will include:
- Working in partnership with all parties to detect potential theft, errors and alerts
- Investigating CCTV footage, producing investigation packs and evidence for the management team
- Identify trends and interpret data streams using multiple sources of information and intelligence
- Working to timescales on report
- Liaising with stores, the Police and the Regional Profit Protection Managers
**What you'll need...** To be successful, you will need
- Previous experience within retail security or a profit protection role
- Analytical skills with the ability to identify trends, interpret data streams, access multiple sources of information and intelligence
- Strong, effective written communication and computer skills
- Excellent attention to detail and naturally inquisitive
**What we can offer...**:
- Competitive salary
- Potential to earn bonus
- Free on-site car park
- Onsite coffee lounge
- Long service awards
- Additional holiday purchase - (once a year window to apply)
- Pension
- Life assurance
- Employee Assistance Programme (EAP)
**About us...** Since opening our first store in Burton-upon-Trent in 1990, Poundland, has built a network of over 850 stores in the UK and the Republic of Ireland, offering top brands and great quality own brand products that provide customers with amazing value everyday
Poundland offers thousands of quality products in store with over 1,000 well-known brands in 17 shopping categories including food and drink, health and beauty, household, gardening, DIY, pet, stationery, books, DVDs and toys.We are now on a journey froma single price to a simple price point retailer.
Now part of Pepco Group with over 2,500 stores across Europe, you will see Poundland also trades internationally in the Republic of Ireland through its Dealz brand.Dealz has a growing store base in both Poland and Spain.
Within the UK Poundland has also rolled out its fashion brand PEP&CO to approximately 300 of our larger stores. PEP&CO, launched in 2015 as a stand-alone brand, offers customers a full range of women’s, men’s and kids’ fashion and is now bringing new styleto Poundland with simple low pricing on family fashion that’s hard to find on local high streets.
PEP&CO was also nominated in the 2019 Retail Week Awards as Private Label of The Year.
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