Night Cleaner

16 hours ago

Birmingham, United Kingdom The Grand Hotel, Birmingham Full time

**The Grand Hotel, Birmingham**:
**Night Cleaner**:
We are looking for a Night Cleaner to join us at The Grand Hotel Birmingham.
As a Night Cleaner you work within the “heart of the house” bring your personality and flair to provide a warm, always welcome friendly service to our guests. The guest journey is paramount, so you'll know how to deliver a fantastic experience for our guests, time and time again achieving Grand standards.

**What you will do**
- To promote an always welcome and professional image to the guest, and give full co-operation to any guest requiring assistance, forging great relationships
- To maintain cleanliness of reception lobby, guest lifts, main hotel entrance
- To clean and service all restrooms, hallways and guest facilities to a Grand standard
- To clean and maintain Madeleine, Isaac’s restaurant and M&E function spaces
- To clean the Grand Ballroom and toilets as required
- To maintain lifts cleanliness, lift runners & mirrors internally
- To maintain and service all corridors daily on all ground floor areas, including high and low dusting, glass on fire doors
- Hoovering and polishing the grand staircases daily
- Staff changing facilities cleaned daily, ensuring staff amenities are replenished
- To complete any additional deep cleaning schedule assigned to you as per Public Area Supervisor/ Housekeeping Management
- Team player
- Strong organisational and time management skills
- Strong communication skills
- Previous experience is desired but not essential, but must be willing to learn
- Be fully flexible to be able to work shift patterns through weekdays and weekends
- Available to work Night Shifts
- Competitive colleague and friend & family rates for overnight stays at the hotel
- 50% employee discounts on food and beverage at hotel outlets
- Access to our exclusive benefits portal, which includes extensive discounts on retail, travel and leisure activities
- Employee Referral scheme, get financially rewarded for introducing a friend or family member to our team
- Free meals on duty in our dining facilities
- Access to Hospitality Action, our Employee Assistance programme with 24/7 health and wellbeing support
- Rewards and recognition for living and breathing our company values
- Monthly employee recognition and rewards programme
- Regular team appreciation events, including regular employee parties throughout the year
- Career development opportunities - including access to apprenticeship programmes
- Use of Wagestream financial wellbeing platform, allowing instant access to your pay
- Uniform provided

Birmingham’s Grand Hotel on Colmore Row is housed in one of the city’s most iconic buildings.

This landmark Grade II* listed building has been brought back to life combining beautifully restored classic and original Victorian features with modern service and style that compliments a vibrant and diverse Birmingham in the 21st century.

The Grand Hotel features 185 bedrooms and extraordinary suites, a glamorous cocktail bar, a buzzing New York style restaurant, and eight magnificent meeting and event rooms - as well as the spectacular, Louis XIV-style Grand Ballroom.

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