Head of People Relations

We are Centrica We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is **#MoreThanACareer** - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.

Your work here isn’t just a job - it’s a mission. We all play a vital role in **energising a greener, fairer future**.

The People Relations function plays a key role in achieving our vision to make Centrica a great place to work.

In this role you will have the exciting opportunity and important responsibility for shaping our approach to modernising the relationships between Centrica, our leaders and managers, our colleagues, and our partners. Primarily this will involve, along with our People Relations leadership team, helping to create and embed an end to end story of colleague service, a one stop shop of initiatives that affect and impact the quality of experience our colleagues have in their time at Centrica.
- ** Salary**: Competitive + bonus + car allowance + private healthcare + generous company benefits
- ** Location**: UK Flexible with travel as required

**Key Accountabilities**
- Collaborating and leading on shaping our People Relations approach by coordinating the design to what constitutes an end to end employee relations delivery model and bringing that to life in the shape of a delivery plan to deliver our goals.
- This role has three main elements;
- Partnering with the People Relations Leadership Team and key business stakeholders to develop a consistent end to end structure to planning and delivery of People Relations (colleague experience), whilst ensuring the optimum use of internal and external best practice to achieve our goals
- Working with our People Directors and Partners to deliver the People Relations approach that requires our front line leaders to adopt an engaging and considerate style in line with our purpose and values
- Complementing this Strategy with effective Union engagement and inclusion. The role will play a key part in influencing our Industrial Relations approach and People engagement approach. Collaborating closely with the IR Team and collectively represented areas, to agree on our approach to working with our Trade Union partners. Our aim is to achieve a productive and balanced relationship involving our unions and a similar direct relationship with our people to underline Centrica’s commitment and will to grow and be successful through our people

**Key Competencies**
- Significant experience in a Senior People/ER/IR role with strategic planning and delivery mandates
- Experience as an Operational Leader to demonstrate an understanding of how to deliver strategic people objectives in to a real world situation and deliver success
- A thorough understanding of Employee Relations engagement theory and demonstrable delivery with proven improvement in this area
- A thorough understanding of Industrial Relations and significant experience of working in a Trade Union environment
- A solid track record working closely with senior leaders, providing objective advice, challenging thinking, and influencing key people-related decisions
- Ability to see the bigger picture
- Ability to manage sometimes-conflicting priorities of various leadership teams and initiatives while producing exceptional results that drive our business forward
- Comfortable working with ambiguity, a patient individual with the ability to influence others on longer term thinking/planning that doesn’t necessarily have impact tomorrow, but delivers the right end result
- A demonstrable understanding of personalities and behavioural styles in order to work collaboratively with a variety of people
- Ability to deal with conflict, setbacks and criticism whilst rethinking to find alternative ways of delivering the stated objectives
- Ability to bring outside-in thinking to innovate and keep abreast of external market trends and forces
- Degree educated or extensive relevant experience in the stated disciplines

**Core Capabilities**
- Growth Mindset: Embraces challenges, is highly curious, persists in the face of setbacks, and views failures as opportunities for learning and development
- Leading with Purpose: Having the ability to understand and demonstrate our values and purpose whilst delivering change within the business whilst doing the right thing by those affected.
- Innovation: Seeking out the new and looking for opportunities to seek out ideas and insights from a diverse range of perspectives and translating them into actions - with realistic goals and plans to enable their delivery
- Relationship Building: Demonstrable track record in effectively interacting with colleagues across all levels and business functions. Identifies and builds key relationships quickly, influencing effectively up and acros