Workshops & Events Co-ordinator

1 week ago

Manchester, United Kingdom The Growth Company Full time

The Growth Company’s (GC) team has an exciting opportunity for a Workshop & Events Co-Ordinator to support and enable the delivery of our one-to-many events across Greater Manchester.

**Key Responsibilities**
- Utilise CRM and similar systems to refer clients to in-house and partner services
- Handle data and information (enquiry, referral, service use etc.) accurately, effectively enter this into CRM and other databases as well as websites and information portals.
- Interrogate, analyse and report on data systems to support, and input to, management information.
- Support the organisation of seminars, conferences, and workshops, ensuring the effective administration of such events including promotion and venues, and delegate registration, attendance, and feedback.
- Support the administration of events and meetings including room bookings, meeting papers, refreshments and minute/note taking.
- Obtain, collect, accurately record, and effectively report service performance and impact data, following procedures to comply with contract and funding requirements and timetables.
- Produce management information reports in line with business requirements and timescales as well as in response to ad hoc requests; support managers to prepare reports to the senior team, Boards, and partners/funders.
- Undertake accurate and timely financial administration including raising purchase orders and sales invoices, processing of invoices and claims and financial period reconciliations and reporting.
- Monitor, including through visits, suppliers and contractors to monitor performance and ensure contractual evidence is in place.
- Desk-research, compilation and dissemination of information to colleagues, partners and clients.
- Support the implementation of customer satisfaction and feedback processes.

**About You**
- Logical, high attention to detail
- Highly self-motivated and results oriented
- Strong sense of personal responsibility
- An effective team player.
- Approachable, with confidence to request data/information from professionals when required and highlight non-compliance (with support and backing of Team Manager).
- Ensuring compliance within programmes funded by European and national government funds
- Delivering projects of work to meet defined targets and competing priorities.
- Tracking and producing performance management data

**Skills Required**:

- Able to integrate data and CRM systems to produce performance management data
- Excellent planning, negotiation and organisational skills
- High level written and oral communication skills/listening skills
- Sound professional judgment and the ability to handle competing priorities
- Responds positively to new and revised programmes
- Confidence and presence to engage all levels internally
- Use of data bases, management information systems, CRM systems
- High level of knowledge and understanding in contract management practice, and compliance particularly about ERDF, European and national government funding

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