Clerical Officer

4 days ago

Ellesmere Port, United Kingdom Countess of Chester Hospital NHS Foundation Trust Full time

**Working hours**: 20 hours per week

In a new collaboration the Countess of Chester Hospital NHS Foundation Trust and Cheshire & Wirral Partnership NHS Foundation Trust have agreed to manage and develop Therapy Services across the whole Western Cheshire in order to deliver seamless care.

An exciting opportunity has arisen for a Band 2 Clerical Officer to support the Integrated Care Partnership (ICP).

We are looking for someone who has a flexible approach to cover all aspects of Therapy Administration.

The role will be based at Ellesmere Port Hospital within the Hospital at Home Team.

The post holder will be responsible for the day to day running of administrative duties within the office and the service that it provides.

Main duties will include responding to telephone enquiries from members of the Hospital at Home Team, other professionals, patients and their families, ordering of equipment and procurement, word processing, flow charts, Excel and Power point, therefore you would need to be proficient in these computer skills.

Knowledge of EPR and EMIS would also be an advantage however full training would be given if you have not previously worked with these system. Applicants should have a professional and pleasant manner at all times and be enthusiastic about the service provided by the ICP.

You will also be someone who uses initiative, has common sense and has good communication and organisational skills.

To provide an effective, high quality administrative support service within the Hospital at Home Team within Therapy Services. You will report to a Senior Clerical Officer. You will liaise with colleagues within COCH and/or CWP and external NHS organisations, other external agencies, patients etc.

The Countess of Chester Hospital NHS Foundation Trust consists of a 600 bedded large District General Hospital, which provides its services on the Countess of Chester Health Park, and a 64 bedded Intermediate Care Service at Ellesmere Port Hospital.

The Trust provides services in all of the surgical and medical specialties common to a District General Hospital with some specialist services. The Trust serves the whole of the local population currently in excess of 250,000 residents which geographically covers populations in England and North Wales.

The Trust strives to continuously improve and sustain the quality of its services for patients, providing care to more than 445,000 patients per year, with almost 4,000 staff working together putting quality and patient safety, at the heart of everything we do. The organisation provides a wide range of services offering health care to the whole spectrum of the population from birth to the end of life. The Trust complies with its terms of authorisation as a Foundation Trust.

See Job Description for further details.

Recruitment selection processes are based on competence (see Person specification) and values.

You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

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