Pilates Studio Receptionist

1 week ago

London, United Kingdom Collective Pilates Notting Hill Full time

**Responsibilities**:

- Opening / closing studio. Ensure the studio is clean and set up before the classes commence
- Undertaking cleaning procedures (vacuum, dusting, changing bins, tidying up spaces & mopping)
- Replenishing supplies (paper towels, toilet paper, toiletries, filling spray bottles etc.)
- Welcoming and booking clients into classes
- Booking personal training services and managing trainers schedules
- Logging in all daily comms with the clients as check in notes
- Building and Maintaining client relationships

We are looking for someone who can work calmly under pressure while multitasking and is so comfortable approaching clients with the business' sales offering

We are hiring for a mix of hours across morning and evening shifts. Our studio opening hours

Mornings: Mon 6:30am to 1pm/ Tues, Wed, Thurs 7am to 1pm/ Fri 6:30am to 2pm

Evenings: Mon, Tues, Wed & Thurs 5pm to 8:30pm and Fri - 4pm to 7:30pm

Weekends: 8:15am to 1pm

Occasional cover will be required on weekday mornings, evenings and weekends

Work Remotely - No

**Summary**

As a Pilates Studio Receptionist, you will be the first point of contact for clients, ensuring a welcoming and organized environment. Reporting to the Studio Manager, your core responsibilities will include managing phone inquiries, scheduling appointments, and maintaining administrative records. Your proficiency in Microsoft Office and QuickBooks will be essential for data entry and clerical tasks. With your strong organizational skills and office experience, you will contribute to the smooth operation of the studio, enhancing the overall client experience and supporting the team in achieving business goals.

**Job Types**: Full-time, Part-time, Permanent

Pay: £11.50-£12.00 per hour

Expected hours: 22 - 35 per week

Additional pay:

- Commission pay
- Performance bonus

**Benefits**:

- Casual dress
- Company events
- Employee discount
- Flexitime
- Free fitness classes
- Gym membership

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

**Language**:

- English (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Application deadline: 07/02/2025
Expected start date: 10/02/2025

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