Business Admin Apprenticeship

2 weeks ago

London, United Kingdom LMP Group Full time

**Business Admin Apprenticeship position at Oasis Academy Silvertown**

**Apprenticeship overview**:

- ** Salary**: £6.40 an hour, _Automatic pay increase after one year on programme for 19+ year-olds_
- **Working week**:Monday - Friday, Term-time only (_Actual daily working hours will be discussed during the interview)_
- **Total hours per week**:37 hours a week
- **Expected duration**: 16 months
- Level 3 Business Administrator Apprenticeship standard qualification
- **Location**:Oasis Silvertown, 303 N Woolwich Rd, London, E16 2BB

**What will the apprentice be doing?**
- Providing a welcoming and efficient reception service
- To be the first point of contact for visitors to the Academy providing a welcoming, efficient reception service
- To provide reception services to students
- To be able to work in a fast paced reception area multi-tasking between reception duties
- Be the initial point of contact for all enquiries by telephone and in person, advising staff, parents, pupils and visitors on appropriate source of information
- To be able to deal with challenging visitors, parents and students appropriately whilst maintaining a calm persona
- Ensure all visitors are issued with badges in order to comply with the Academy’s security procedures
- Ensure that visitors are met by the appropriate member of staff and escorted within the Academy unless their DBS status is known and it has been agreed that they visit the Academy without direct supervision
- Be the main contact point for staff with regards to Academy events of any one day
- Maintain a tidy and orderly reception area
- Support with ParentPay account set up, queries from parents and general support
- Support with Bromcom queries from parents and general support for example MCAS, etc
- Word processing and data input as directed
- Assist with duplicating, collating and distribution of information to parents / carers, staff, students and others
- To ensure confidentiality at all times when dealing with issues re Staff, Students or Parents
- Undertake general clerical duties when directed including photocopying, printing, laminating and filing
- Franking outgoing post and sorting incoming mail
- Provide refreshments to visitors when required
- Support with Academy evening events for example, parent evenings, open evening etc
- Make telephone calls to parents and carers as required
- Supervise students as required
- Any other reasonable duties as directed by Line Manager

**What training will the apprentice take and what qualification will the apprentice get at the end?**

Level 3 Business Administrator Apprenticeship standard qualification

**Desired skills and personal qualities**:

- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience

**What is the expected career progression after this apprenticeship?

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