Customer Assistant

1 week ago

Chelmsford, United Kingdom Cordant Contact Centre Full time

Chelmsford - 1 full time position - Hours 09:00 to 17:30 Monday to Friday
- Temp hourly rate - 9.62 GBP
- Duration - Till 31/10/22
- Address - Victoria House, Victoria Road, Chelmsford CM1 1JR
Role Overview
To assist in the provision of transaction processing services to one or a number of clients. To be responsible for defined core administrative, operational and/or technical activities within a section or department. You will provide a range of straightforward,routine services often as part of a team engaged in similar activities. This may involve responding to routine queries, issues or circumstances, and referring any unusual or non routine situations to others.
Key Responsibilities
Learn the procedures and understand parameters of producing a quality output.
Process work to the defined level of quality.
Resolve queries, escalate as necessary (i.e. a team leader/manager/other group), and log if appropriate.
To schedule and prioritise allocated work on a daily basis.
Distribute information and when required, work to the other team members or groups.
Identify and suggest areas of improvement.
Maintain and update information held on a data base or manually.
Support line management on any additional admin when required.
Liaise with internal/external clients.
Print/post data/reports/invoices daily.
Maintain records for audit purposes.
Ensure deadlines are met.
Essential Skills
Attention to detail
Able to work in a team or other structured environment.
Articulate and able to maintain good relationships with colleagues and clients.
Delivers a high quality customer service in a professional manner, creating trust and confidence;
Excellent communicator;
Effective team player, who constantly displays commitment and flexibility;
Assimilates and applies policies and procedures consistently;
Accurate and timely delivery of tasks;
Effective problem solver;
Excellent organisational skills;
Attention to detail in record keeping.
Desirable Skills
Able to follow process
Numerate.
Ability to navigate around and understand use of relevant systems.

  • Customer Assistant

    2 weeks ago

    Chelmsford, United Kingdom M&S Full time

    **Summary** Customer Assistant - Service & Safety - 12.25 hours - Temporary Contract Shift Pattern Sunday 10:00-16:00 Thursday 10:00-18:00 **All the details** Customer Assistant - Service & Safety - 12.25 hours - Temporary Contract Shift Pattern Sunday 10:00-16:00 Thursday 10:00-18:00 **Key Accountabilities and Measures** Clearly identified to...

  • Customer Assistant

    6 days ago

    Chelmsford, United Kingdom M&S Full time

    **Summary** Customer Assistant - Foods - Temporary Contract Shift Pattern Sun 11.00 13.00 Thu 12.00 16.00 Fri 12.00 16.00 Sat 12.00 16.00 **All the details** Customer Assistant - Foods - Temporary Contract Shift Pattern Sun 11.00 13.00 Thu 12.00 16.00 Fri 12.00 16.00 Sat 12.00 16.00 **Purpose** To deliver a great shopping experience for our...

  • Customer Assistant

    2 weeks ago

    Chelmsford, United Kingdom M&S Full time

    **Summary** Customer Assistant - Foods - 17.25 Hours - Temporary Contract Shift Pattern Sunday 10:00-16:00 Monday 11:00-17:00 Tuesday 11:00-17:00 **All the details** Customer Assistant - Foods - 17.25 Hours - Temporary Contract Shift Pattern Sunday 10:00-16:00 Monday 11:00-17:00 Tuesday 11:00-17:00 **Purpose** To deliver a great shopping experience...

  • Customer Assistant

    6 days ago

    Chelmsford, United Kingdom M&S Full time

    **Summary** Customer Assistant - Chelmsford Westway Simply Foods - Full Time - Temporary Position Work Pattern Monday 13:30-21:30 Wednesday 13:30-21:30 Thursday 13:30-21:30 Friday 10:00-18:00 Saturday 15:00-23:00 **All the details** Customer Assistant - Chelmsford Westway Simply Foods - Full Time - Temporary Position Due to the nature of the role...

  • Customer Assistant

    2 weeks ago

    Chelmsford, United Kingdom M&S Full time

    **Summary** Customer Assistant - Cafe - Permanent Position - 20 hours - Work Pattern Week 1: Sun 12.00-16.00 Mon 11.00-15.00 Wed 13.00-17.00 Thu 13.00-17.00 Fri 13.00-17.0 Week 2 Sun 8-17.00 Tue 11.00-15.00 Wed 13.00-17.00 Thu 10-14.00 **All the details** Customer Assistant - Café - Permanent Position - 20 hours - Work Pattern Week 1: Sun...

  • Customer Services Assistant

    1 week ago

    Chelmsford, United Kingdom Assets for Life Ltd Full time

    **Customer Services Assistant - OTE £35k-45k per year - Chelmsford** **The Role** Are you a customer-focused individual with excellent organizational and communication skills? Do you want to work for a reputable company that values its customers and is committed to exceeding their expectations? If so, then Assets for Life has the perfect opportunity for...

  • Customer Assistant

    1 week ago

    Chelmsford, United Kingdom Marks & Spencer Full time

    Customer Assistant - Permanent position Our hourly rate of pay will be increasing from £9.50 to £10.00 per hour from the 1st of April Shift PAttern Sunday 0600-1000 Tues 0600-1000 Friday 0600-1000 Sat 0600-1000 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working...

  • Customer Assistant

    4 days ago

    Chelmsford, United Kingdom Marks & Spencer Full time

    Customer Assistant - Cafe - Chelmsford - Temporary Role Weekend Only Job Shift Pattern: WEEK 1 Sun-12.00-1730 Sat 07.30-16.30 Week 2 Sun-12.00-1730 Sat-10.00-19.00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and...

  • Customer Assistant

    4 days ago

    Chelmsford, United Kingdom Marks & Spencer Full time

    Customer Assistant - Womenswear Temporary Contract Shift Pattern Week 1 Tuesday 12.00-19.00 Thursday 12.00-19.00 Saturday 12.00-19.00 Week 2 Sunday 10.000-17.00 Tuesday 12.00-19.00 Thursday 12.00-19.00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within...

  • Customer Relationship Assistant

    1 week ago

    Chelmsford, United Kingdom Principle Care Homes Full time

    Job Introduction We are looking for a compassionate and friendly **Customer Relationship Assistant** to join our team at **Broomfield Village Care Home**. In this supportive role, you will assist in ensuring all resident and family interactions are handled with care, empathy, and professionalism. You will play a key part in helping new residents feel welcome...