Claims Assessor

7 days ago


Thorpe Underwood, United Kingdom MERJE Ltd Full time

Salary**£23,500 - £28,000 depending on experience**

Location **Fully Remote**

Shift Pattern**Monday - Friday 8am
- 7pm (Flexi time available) 37.5 hours a week**

Have you worked within the Finance Sector/Insurance Sector and are looking for a new challenge?

Do you want that work life balance in a fully remote role, within a reputable company that offers amazing benefits?

We are currently recruiting exclusively for Claim’s Assessor’s on behalf of our client in the insurance sector.

**The role will include, but not be limited to the following duties and responsibilities**:

- Delivering excellent customer service whilst handling varied, niche Insurance Claims both verbally and in writing.
- Ensuring all Claims are assessed efficiently and to an excellent standard
- Handling a variety of customer calls both promptly and efficiently to a professional standard
- Developing an excellent understanding of our products, terms & conditions including regulatory requirements
- Proactively identifying risks and trends to support the continuous development and implementation of the Company’s strategy, proposing to the Claims Team Leads innovative ideas to improve customer journey
- Ad hoc duties as required by Claims Team Leads and the Claims Manager
- A strong work ethic, who will thrive in a fast-paced environment
- Ability to navigate bespoke computer systems
- Excellent Communication and interpersonal skills
- Excellent time management
- Worked within the insurance or financial services sectors
- The ability to understand and interpret our policy wordings
- Ability to work under pressure and to deadlines
- Strong attention to detail

If this sounds like you, get in touch today