Design and Marketing Officer

**Design and Marketing Officer (up to full time)**

**£19,363-£24,204 | 30-37.5hrs/wk**

Our small but growing marketing and communications team are here to bring the work we do at Forget Me Not to life for our supporters - sharing stories, raising awareness and increasing engagement so that more people are inspired to help us raise the funds we need.

As design marketing officer, you’ll assist the team by delivering all things digital, from social media activity to website updates, SEO to Google analytics as well as creating high quality branded materials for use on and offline.

There’s plenty of scope for you to make your mark - if you’ve got an idea that helps us achieve our goals, you’ll be able to propose it, develop it and put it into action. You’ll also be on the look out for new trends and best practice to help us shape and advance our audience-led marketing approach.

But this doesn’t mean you have to be a digital expert already Ideally, you’ll have experience in an entry-level marketing role and in some aspects of digital marketing. You’ll also need a keen eye for design and know your way around the Adobe Creative Suite. But we’ll give you all the help you need to get up to speed with any areas you’re not familiar with. What’s more important is that you have a positive can-do attitude, are self-motivated, a great communicator and enjoy problem-solving.

In return, you’ll have lots of flexibility and autonomy over when and where you work - at home, at the hospice or in your local coffee shop, whatever works best for you. Plus you’ll be part of a great team who, together, help Forget Me Not do more for the children and families we support. If you’re excited by the chance to put your creative skills to good use, then we want to hear from you.

Job description

**Responsible to**: Marketing & Communications Manager

**Responsible for**: N/A

**Role Summary**

Our vision is to deliver pioneering care through pregnancy, childhood and loss, wherever families need us, whatever the future holds. This role supports our vision by helping increase the awareness of our vital work through the delivery of effective social media, website and other online activity and through the creation of high quality branded materials on and offline.

**Main Duties and Key Responsibilities**
- Create artwork (using the Adobe Creative Suite and in line with our brand guidelines) for both internal and external use - such as small and large print (flyers, posters, railing banners) social media and web graphics etc so we have the tools we need to creatively and consistently promote the charity.
- Be the first point of contact for all printing jobs, effectively liaising with print houses and suppliers to gather quotes, manage artwork and arrange delivery of materials.
- Be responsible for sourcing and managing volunteer photographers and videographers for events and photoshoots, making sure we have a diverse range of imagery to use across our marketing activity.
- Help to produce other in-house content such as short videos, presentations and audio stories.
- Act as a brand ambassador, ensuring the Forget Me Not brand is used correctly and consistently across the entire organisation and by its stakeholders.
- Assist the wider team of Forget Me Not staff, volunteers and supporters with design and marketing requests - giving them the tools and confidence to be advocates of the charity.
- Support with the delivery of regular newsletters - both online via Campaign Monitor and printed.
- Using a CMS, be responsible for keeping our website up to date including adding events, creating landing pages, updating content and working with the wider Forget Me Not team to ensure the website meets organisational requirements. Ensure all images, descriptions and categories are up to date and SEO friendly.
- Be the first point of contact with our web developers to resolve any technical issues or manage improvement work and be part of our exciting new website development project.
- Using Hootsuite, be responsible for scheduling social media content across our platforms on a weekly basis as well as engaging with comments and dealing with supporter enquiries that come through social media to ensure the best possible supporter experience.
- As part of the marketing and communications team, support the delivery of all marketing plans and assist with general marketing activities e.g. writing & editing copy, proof reading, publishing & promoting content, taking photos and videos.
- Support the marketing team with GDPR responsibilities such as identifying opt in opportunities, supporting with compliance checks and filing personal information in a compliant manner.
- Support the marketing and communications manager on projects where required.
- Build and maintain links with care team colleagues in order to better understand and promote the work of Forget Me Not to our many audiences.

We expect all staff to undertake any other