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Retail Supervisor

2 weeks ago

Ellesmere Port, United Kingdom Luke 1977 Full time

**Store Sales Supervisor**

**30h-40h contract.**

**£10 per hour plus commission scheme.**

**LUKE 1977 - Cheshire Oaks Designer Outlet**

**Main Purpose of Job**

To support the store management team in the daily operations of the store, this includes assisting the store in achieving its sales targets, maintaining visual merchandising standards set by the brand and delivering great customer service. You are expected to be a Brand Ambassador for LUKE delivering on core beliefs and behaviors.

**Key Responsibilities**
- Delivering great customers service, by greeting customers who enter the store and assisting them in looking for product they are wanting to purchase or try on.
- Giving the customer advise on product and outfit building and linking product through great product knowledge.
- To ensure the customer has a world class shopping experience in store and ensuring that we are building relationships for return business and building client bases.
- Supporting the management team in stock control and store operations.
- Responsible for the store in the absence of the store management ensuring that all Key Performance indicators for sales and standards are met.
- Responsibility for putting through customer transactions, processing payments and cash handling.
- Maintaining the shop floor, clean and tidy as you go and ensuring the store is kept to a high visual standard.
- Dealing with any customer queries and complaints in a professional manner.
- Supporting Stock processes in store through delivery acceptance and stock maintenance.
- Being flexible and able to support the management team for the needs of the business.

**Key Relationships**

Retail Assistants, Assistant Manager & Store Manager.

**Experience required**
- Required to have at least 1+ years’ Experience as a Retail Supervisor, preferable within a fashion sports/lifestyle brand.
- Has a retail background for at least 2 years.
- Positive attitude and passion for fashion
- Attitude and drive to close sales and achieve targets
- Confident and good communicational skills.
- Aware of Current trends, presents themselves well at all times.

**Job Types**: Full-time, Permanent

**Salary**: £10.00 per hour

Additional pay:

- Commission pay

**Benefits**:

- Casual dress
- Company pension
- Employee discount
- On-site parking
- Store discounts

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

Application question(s):

- can you work week days & weekends?
- Can you work 40h per week? & 5 days a week?

**Experience**:

- supervisor: 1 year (preferred)
- Retail sales: 2 years (preferred)

Reference ID: LUKE 1977 - COAKS - SUP - NORTH