Domestic Assistant

**DOMESTIC ASSISTANT**

**Based at**:
At Stratford-upon-Avon Hospital but may be required to work at other locations in Warwickshire

**Working hours**:
**37.5 hours, working five days out of seven so you will need to be able to work at the weekends.**

**7.5 hours per day between 07:00 and 21:00.**

**Managed by**:
Duty Manager

**Liaises with**:
Colleagues, patients, clients, South Warwickshire University NHS Foundation Trust employees, suppliers and sub-contractors.

**Job Summary**:
To provide a high-quality domestic service, to patients, staff and visitors maintaining a clean and safe environment in accordance with the specification.

**Duties**:

- Undertaking necessary duties to ensure the upkeep of a clean and hygienic environment within the hospital and associated areas. These duties will be carried out both in patient, and non-patient environments and may also entail specialised cleaning tasks. To be responsive to service needs as they arise and to constantly seek to improve the productivity and quality of the service.
- All work must be undertaken in line with health, safety, security and Company and Trust policies and procedures, including infection control.
- The post holder may work in an environment where they could be exposed to sensitive circumstances.
- The post holder will be exposed to some unpleasant environmental conditions.
- The effective cleaning and maintenance of all hygiene standards within a designated area and all of its facilities. Comply with the work schedules and using appropriate methods of work, ensuring any service level agreement and quality standards are met in line with Company and Trust policies.
- Collection and safe removal of non-clinical and/or clinical waste within your area of work in line with Company procedures and Trust policies.
- Safe storage and maintenance of appropriate stock and supplies ensuring that these are available as required within the designated area.
- May be required to assist with meal services and be responsible for beverage services to the required standard.
- Ensure confidentiality, privacy and dignity is maintained at all times in accordance with the Data Protection Act and in line with Company and Trust policy, where appropriate.
- Conduct yourself in a professional manner whilst on Trust and Company premises.
- Ensure you understand and comply with all relevant current legislation as set out in Company and Trust policies and procedures and the related documentation, including the Employee Terms and Conditions Handbook, Employee Health, Safety and Environmental Handbook and security procedures.
- Responsible for securing areas after cleaning as required.
- Responsible for the security of keys.
- Use all mechanical and electrical equipment in a correct and safe manner, using appropriate methods of work, following training, including trolleys and cleaning equipment.
- Maintain a clean, neat and tidy appearance, complying with Company and Trust uniform and hand care guidelines and high standards of personal hygiene.
- Participate as required, in regular team meetings, performance reviews, job chats, return to work discussions and co-operate with accident and other investigations.
- Engage in the process to identify your own personal development and training needs and attending agreed training programmes.
- Report immediately, any faults or defects to Trust or Company equipment or premises, especially those which could be dangerous.
- Any other duties as may be reasonably requested within the grade of the post.

**General**

Every employee of SWFT CS has a duty:

- To take reasonable care of the health and safety of him or herself and of other persons who may be affected by their acts or omissions at work, and to co-operate with SWFT Clinical Services Ltd to ensure that statutory and Trust regulations are complied with
- To provide cover for colleagues during absence
- To participate in appraisals and personal reviews and work to achieve agreed set objectives
- To participate in appropriate training and development activities
- To participate in team, professional and personal development activities and promote commitment to continuous development and improvement
- To ensure that all staff consciously reviews mistakes, complaints and incidents/near misses as well as successes to improve performance and the level of customer care
- To safeguard vulnerable adults, young people and children.
- Where employees are working with children, young people and families they have a responsibility to cooperate in national safeguarding policy around early intervention activities appropriate to improving health outcomes.

To comply with the Company’s decision to adhere to the South Warwickshire University NHS Foundation Trust Smoke Free Policy by providing a totally smoke free environment to help aid patients’ recovery, promote health and wellbeing and minimize the risks of complications attributed to smoking tobacco and second-hand smoke.

**Job Typ