Customer Care Advisor

9 hours ago


Glasgow, United Kingdom M&Co Full time

**CUSTOMER CARE ADVISOR ROLE**

The M&Co Customer Care Team is looking for a positive, bright and caring person to join our team of Customer Care Advisors on a fixed term basis.

Based out of the Inchinnan office, you will be interacting with the M&Co customers on a daily basis, being the point of contact for them and stores while solving problems and ultimately delivering 5 star service.

The principle responsibilities of the role will include:

- Assisting customers when they call
- Helping with customer enquiries and escalating complaints
- Placing telephone orders for customers
- Liaising with stores and internal departments
- Covering Reception in cases of absence

Previous Customer Service experience is not necessary for the role as full training will be provided but would be beneficial.



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