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Area Supervisor

2 weeks ago

Tadworth, United Kingdom TC Facilities Management Full time

**About The Role**:
TC Facilities Management are recruiting for an Area Supervisor to join our team, working across multiple locations, managing the cleaning of the sites.

Major Accountabilities:

- Carry out structured site visits that ensure specifications are met and customer expectations are positively managed thus building an honest and open working relationship with the customer that encourages partnership and effective resolution of issues
- Ensure effective team-working through structured meeting disciplines allowing for business reviews and clear communication cascades
- Manage cleaning operatives to ensure they meet all budgetary and performance targets
- Coach, develop and mentor all direct reports to deliver brilliant service standards, ensuring all understand their roles, responsibilities and what is expected of them
- Manage, deliver and review weekly hours budget, business measures and KPI data
- Review audits and take necessary actions to turnaround underperforming areas. Where required, complete and upload the audit in accordance with Company policy
- Complete and submit all necessary paperwork accurately and on time ensuring sign off where required of completed tasks
- Ensure the on-site teams have sufficient working equipment, machinery and product to deliver their roles
- Provide cover and support within the region as required
- Manage and oversee the training and development for all staff within my region
- Recruit internal and external talent for In-Store Manager positions and provide endorsement for site recruitment ensuring adherence to Company recruitment processes and standards
- Ensure colleagues are trained in and adhere to all necessary legal compliance
- Carry out regular performance reviews with all direct reports
- Identify ways to motivate colleagues and increase loyalty
- Adhere to all company processes, policies and procedures
- To demonstrate the TC values and lead by example at all times.

**Benefits**:
Company Van

Mobile

Pension

**About You**:
Role requirements:

- Previous customer service delivery experience
- Remote management experience
- Sound knowledge of Health and Safety and COSHH legislation
- Excellent communication skills, both written and verbal
- Able to work with KPI’s
- Full and clean driving licence

**About Us**: TC Facilities Management (TCFM) began over 55 years ago when Trevor Cripps had a vision to provide services to other companies, this first venture was destined to grow and it did

Moving from a small business, TCFM quickly grew to now be in the top two percent of contract cleaning in the present day.

We rely on our colleagues to deliver the best possible service to our customers and your role is vital to our continuing success. No matter what area of the business you join, your contribution will be valued and recognised.