Part Time Leisure Receptionist

3 days ago


Chorley, United Kingdom Shaw Hill Golf and Spa Hotel Full time

This is a fantastic opportunity for a Receptionist or Customer Service Advisor to join our busy Leisure Club. The Leisure Club offers an array of facilities including a Leisure Pool with sauna, steam room and jacuzzi, Gym and Spa. The role of Receptionist is a great opportunity for someone who excels in customer service, that can work quickly and calmly under pressure whilst offering all guests a welcoming environment.

Main duties to include:

- Understand the operation of spa and leisure to offer advice and guidance to all members, potential members and guests
- Welcome and greets all those arriving at the spa and leisure facilities, responds to queries, offers advice and collects fees where appropriate
- Take correct booking details for members and guests using the facilities
- Answers the phone, makes leisure and spa bookings, supports with membership sales, membership enquiries, spa sales and spa enquiries
- Responsible for handling cash and cashing up at the end of a shift
- Carry out plantroom checks on a daily, weekly and monthly basis to ensure operational upkeep of the facility
- Daily water management of the swimming pool and spa pools through regular testing
- Liaise with the maintenance teams to ensure the highest and professional of standards for all facilities and services
- Ensure high standards of hygiene, cleanliness and tidiness in the leisure and spa facilities
- Adhere to health and safety, procedures and report anything which causes concern to the appropriate authority
- Complete any other ad-hoc tasks as required

This role would ideally suit someone with a strong background in customer service with an interest in leisure and fitness.

Salary to be discussed based on experience.

The shifts on offer vary, covering weekdays and weekends - for immediate start.

Work remotely
- No

**Job Type**: Part-time

**Benefits**:

- Employee discount
- On-site parking

**Experience**:

- Reception: 2 years (preferred)

Work Location: In person



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