Project Support Officer

895465-5606-24107 23.4

Project Support Officer
Camden
Contract
£22.66 per hour

Our client is looking for an experienced Project Support Officer.

As a Project Support Officer in the ASC Innovation Team you will work directly to the Head of ASC Innovation and will support colleagues in the team with the planning and delivery of activities that are within the individual work programmes that they oversee such as CQC assurance, and the implementation of our workforce and coproduction strategies.

You’ll be working across a number of different workstreams and projects at any one time, ensuring they are planned, managed and monitored efficiently and effectively. You’ll also play a role in ensuring that updates on progress are reported accurately, and in a timely manner. There may also be opportunities for you to take ownership of work streams or areas of responsibility over time and to take on project management for some less complex and low risk strategic work within programmes, presenting this work when required.

The Project Support Officer will support the Innovation Team to drive and deliver service improvement, change and to innovate through:

- Flexible support delivery: providing flexible support to projects i.e. our Adult Social Care CQC Preparations, prioritising support to where it is most needed, being mindful of the changing needs and priorities of the team and wider service.
- Engagement and co-production
- to note, summarise and produce reports on the outcome of residence engagement with an emphasis on recording and monitoring outcomes and actions.
- Efficient governance: ensuring well planned and well organised project governance, enabling a culture of strong collaborative working, including supporting in the preparation of reports (occasionally in easy read format) which informs and advises managers within the department.
- Information accessibility: providing access to quality project information management arrangements for colleagues to enable project monitoring and reporting of progress, risks and issues to managers and key stakeholders i.e. maintain the Innovation Team risk register ensuring collation of timely updates from managers.
- Evidence based projects: supporting the delivery of evidence-based projects that realise key benefits through use of data.
- Administrative support: providing administrative support to the team where required and appropriate.

About you
We are looking for someone who has an organised, inquisitive, with a critical mind and an eye for detail who wants to use their skills to help drive change and improvement in Adult Social Care. You’ll be passionate about keeping people who draw on our services at the heart of everything we do.

The skills, experience and mindsets that are valued for this role include:

- An understanding of local government and project management: You will have an understanding of local government and some understanding of the project management cycle and project management tools and methodologies; employ these skills for example to support our ASC Learning & Development Group, Co-productions groups and Workforce Strategy delivery group.
- Great communicator: you will be a confident verbal and written communicator and will have strong relationship building skills. You’ll be comfortable building and maintaining relationships with internal and external stakeholders of varying seniority, working on matters that are sometimes complex and contentious, in partnership.
- Experience of supporting change and managing a complex workload: you will have experience of supporting services in the day-to-day delivery of change or improvement projects and risk management. You will be able to manage a complex and demanding workload, supporting work across a number of projects.
- Collaboration & Partnerships: Co-ordinate, arrange and support a variety of engagement activities with ASC staff and stakeholders on behalf of members of the team, including residents, Voluntary and Community Sector organisations and partners across the health and care system.
- Work ethic and teamworking: you will have a proven work ethic, be committed to improving outcomes for people who draw on care and support and will be able to use your initiative whilst working as part of a team. You will be excited by the prospect of delivering change within Adult Social Care and will have experience of working proactively in a team to develop and implement better and more efficient ways of working.
- Good IT skills: you will be confident using different IT systems.

Work Environment:
The post holder will need to work some part of each week in the office (5 Pancras Square, London, N1C 4AG) as determined in regular discussions with their line manager and project teams. The post holder will be required to work with a variety of teams, and may be required to work across different workplaces.

The first part of our recruitment process is to send your CV. Should you be short listed Colbern L