Credit Controller
2 weeks ago
Contract: 6 months temp to permanent
Rate: £28-33k or day rate equivalent
**About the job**:
Consumer Additions working in partnership with a prestigious FMCG business, to search for a Credit Controller to join their team. The purpose of this role is to assist the business in controlling the level of customer credit throughout an exceptionally busyperiod. Ideally, you will be available immediately or on a 1 weeks’ notice.
**Responsibilities**:
- Participate in monthly credit control meetings analyse account status and develop strategies for resolving outstanding inquiries.
- Implement a procedure for contacting clients and other payment-related actions to increase cash collections.
- Collaborate with Credit Controllers to send e-Shots to various client groups as needed throughout the month.
- Review customer debt and assist the team in identifying the most important groups of clients to pursue.
- Assist in determining the viability of a debt for collection by enforcing a customer stock sale or supplying data for write-off.
- Assist with investigation into customer debts where no account manager has been assigned
- Help to identify root cause on why debt remains unpaid and the resolution required to enable payment to be made
- Use a Credit Agency to obtain data to help identify if customers are still trading
- Update systems with new data, so invoices can be sent to the correct address and collection of debt can be made
**Requirements**:
- Work experience in a collections environment, whether it's Accounts Receivable or Credit Control
- Organised, driven, and a professional telephone manner
- Microsoft Excel and SAP a bonus
- Can follow processes, with an appetite to follow up on queries and have attention to detail
- Proven record of going the extra mile to deliver exceptional service levels for customers or stakeholders
- A confident, authentic personality who can remain calm and balanced under pressure
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