Receptionist/telephonist Operator Full/part Time

1 day ago

Chesterfield, United Kingdom Galaxy Travel Airports- Taxis & Wedding cars Full time

Join The G - Team

Galaxy Travel - Chesterfield

Do you pride yourself on being super organised and incredibly detail-oriented? Do you have a knack for productivity and the ability to stay ahead of the game? If so, we may have the perfect opportunity for you

We're searching for a Taxi Operator Manager for an exciting and unique taxi firm. Our firm is not your typical taxi company; we stand out from the crowd with our innovative approach, technology, and exceptional customer service.

As our Taxi Operator Manager, you'll be responsible for making sure that our fleet of taxis is running like a well-oiled machine. You'll be the driving force behind our operational success, ensuring that we're always meeting customer demand and providing a top-notch service.

To be successful in this role, you'll need to be proactive and forward-thinking, constantly looking for ways to improve our processes and make our service even better. You'll also need to have excellent people skills, as you'll be working closely with our drivers and customers to ensure a seamless experience for all.

If you're ready to be part of an exciting and dynamic firm that's changing the game in the taxi industry, we want to hear from you

Key Responsibilities:

- Oversee our taxi fleet operations and ensure seamless coordination
- Develop and implement processes to improve our operational efficiency
- Manage our team of drivers and provide excellent customer service to all passengers
- Be proactive in identifying areas for improvement and implementing solutions
- Maintain accurate records and reports on fleet performance metrics

Key Qualifications:

- Strong organisational and time management skills
- Excellent attention to detail and ability to multitask
- Excellent communication and people skills
- Ability to work in a fast-paced, high-pressure environment

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 16 - 37 per week

**Salary**: £10.50 per hour

**Benefits**:

- Flexitime

Schedule:

- Flexitime

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Chesterfield, Derbyshire: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (required)
- Administrative experience: 1 year (required)

**Language**:

- English (required)

Work Location: In person

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