Customer Service Administrator Apprentice

3 days ago

Glasgow, United Kingdom EDA Apprenticeship plus Full time

**Customer Service & Admin Apprentice**

**Location: Glasgow G52 Hillington Park**

**Hours**:8:00am to 5:00pm Monday to Friday

**Company Description**:
**Stearn Electric - (Electrical Wholesaler** )

Stearn is a company with a fine history - Founded in 1924, the company has grown over the years into a well-established National Super Distributor, serving the Electrical Industry with its outstanding reputation for good service and excellent customer relations - a reputation that is protected vigorously through the professionalism of our dedicated and well trained staff.

**What is an Electrical Wholesaler?**

Electrical wholesalers sell the products we all use in our homes, businesses, entertainment venues, cafes that give us access to electricity - from lighting our homes through to floodlighting a football match, from recharging a mobile phone to recharging an electric vehicle. The products you will be working with are used in domestic, industrial, and commercial settings, and are installed by contractors and electricians.

We are looking for a highly motivated apprentice to join our busy branch. After full training your role will include:

- Liaising with customers and suppliers
- Chasing Debit notes
- Assisting with the finance team in their daily task with invoices/payments
- Data input - invoices
- General administration tasks such as filing / photocopying / managing post
- Producing purchase orders etc
- General administration tasks
- Answering phones to suppliers / customers

**Apprenticeship Training**

As an apprentice you will complete a **Customer service Level SVQ Level 5/6 Apprenticeship** with a local Training Provider. Your apprenticeship Training will focus on your job, is completed at the workplace, and you will be allocated a tutor and a study session in your working week.

**Components of the Business Administration SVQ Level 5 Apprenticeship**Skills and Qualities we are looking for**
- Confident when speaking to people on the telephone and face to face
- Can work well in a team
- Very Good communicator
- Excellent Maths and English skills (GCSE Grade A-C/9- 4)
- Hardworking individual who is self-motivated
- A positive approach
- Efficient
- Flexible
- Ambitious and keen to work and learn

**Benefits**
- Training and support to gain your nationally recognised and accredited qualification
- Excellent pay rate
- Access to further inhouse training
- Career progression in the company

Once you have successfully completed your apprenticeship, and all being well, there will be a full-time role with the company. From there you could progress to other job roles such as external sales, team leader, assistant manager and even Branch Manager.
- A full CV detailing all your experience as well all school grades and any other further education grades

The questions supplied must be answered in full

You must be contactable via the indeed message in the first week of applying**Job Types**: Full-time, Apprenticeship

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Application question(s):

- How will you travel to Montrose Avenue and how long will it take you?
- Have you had any customer service experience?

Work Location: In person

Reference ID: Glasgow G52

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