Sports Club Receptionist

4 days ago


London, United Kingdom Jags Sports Club Full time

To provide an excellent and efficient customer service to all members and visitors of JAGS Sports club. This will entail welcoming visitors and members, answering all queries, be them face to face or by phone, to have full control of the front of house booking system, to have cash handling duties and ensure cash reconciliation of daily takings are accurate and to be a general source of up to date information for Members. Working with the members of the senior management team and assisting on a variety of projects and duties.

Person Specification

Working with people
- Customer service experience gained in a private or public leisure facility.
- Ability to deal calmly and confidently with demands from the public, including difficult situations.
- Helpful and positive attitude when dealing with colleagues and visitors; being open and receptive to ideas from others.
- Professional and courteous presentation at all times.
Working with words
- Clear and effective written and verbal communication skills.
- Experience of writing business letters, explaining complex points effectively to visitors and staff.
Organisation Skills
- Ability to multitask and manage various projects sometimes with conflicting deadlines, without compromising on quality.
- Able to assess the priorities within daily operations and in a pressurized environment. Awareness and understanding of the organisation’s scope.
- Consistently achieving agreed results in good time, persevering and seeing things through. Punctual and dependable.
Problem-solving skills
- Proactive, taking responsibility for solving problems; able to think creatively and innovatively.
- Solutions based approach with the confidence to face challenges.
- Able to consider all factors before making a decision.
- Able to adapt easily to new learning environments; flexible and willing to learn.
Special Conditions:
**Job Types**: Full-time, Permanent

**Salary**: £21,876.00 per year

**Benefits**:

- Company pension
- Discounted or free food
- Gym membership
- On-site parking
- Sick pay
Schedule:

- 8 hour shift
**Experience**:

- Administrative Assistants & Receptionists: 1 year (preferred)
Reference ID: Sports Club Receptionist


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