Store Supervisor

**Overview**

**Duties**
- Manage all aspects of store operations, including inventory management, merchandising, and staff scheduling.
- Lead and motivate the sales team to achieve sales targets and enhance customer satisfaction.
- Implement effective sales strategies and promotional activities to drive store performance.
- Maintain high standards of visual merchandising and store presentation.
- Conduct regular training sessions for staff to improve product knowledge and customer service skills.
- Handle administrative tasks such as reporting, budgeting, and payroll management.
- Ensure compliance with health and safety regulations as well as company policies.
- Foster a welcoming environment for customers by promoting excellent phone etiquette and service standards.
- Manage team dynamics by providing guidance, support, and performance feedback.

**Qualifications**
- Proven experience in retail management or a similar role is essential.
- Strong leadership skills with the ability to manage and develop a diverse team.
- Excellent time management skills to prioritise tasks effectively in a fast-paced environment.
- Bilingual or multilingual abilities are highly desirable to cater to our diverse customer base.
- Proficient in administrative tasks with strong organisational capabilities.
- A sales-oriented mindset with the ability to sell products effectively.
- Exceptional communication skills, both verbal and written.
- A passion for delivering outstanding customer service.

Join us in creating an engaging shopping experience that keeps our customers coming back

Pay: £13.00 per hour

Expected hours: 40 per week

Schedule:

- 8 hour shift
- Weekend availability

**Experience**:

- Retail sales: 1 year (required)
- Supervising experience: 1 year (required)

Work Location: In person