Claims Handler

Full Job Description - Claims Handler

About Us

Broadgate legal Solicitors are innovative, forward thinking pre and post litigation claims handlers. We specialise in litigation and require a file handler to support our senior Claims & Litigation litigator.
Due to significant organic growth coupled with our ongoing expansion strategy we are looking to recruit a number of motor claims handlers for different areas of our business.

The Role:
As a file handler you must come from an office environment. You will be responsible for proactively managing a portfolio of credit hire claims maximising recoveries, minimising leakage and simultaneously upholding excellent customer services standards. You will harness and develop strong working relations with insurers and third party solicitors to expedite the settlement.

Key Responsibilities:
Proactively manage a case load of credit hire claims bringing claims to a swift and amicable conclusion.Negotiate settlement of credit hire, repair and other uninsured losses in a timely fashion. Review Payment Packs identifying areas of leakage, liaising with management to improve processes and systems where appropriate. Investigate and resolve liability disputes where applicable.Review, rebut and negotiate where rates evidence is received, maximising recoveries. Ensure that matters are litigated correctly and in a timely manner ensuring the cost effective measures are used to secure settlement.Liaise with suppliers, customers and third party’s ensuring proactive management of claims.

Qualifications, knowledge & experience

All training will be given, however you must have excellent knowledge in word and excel.
Strong negotiation skills,Great customer serviceExcellent communication skills (verbal and written)ResilienceAbility to work in a fast paced environment. Good team player

As always, full training will be provided.

Keywords: Collections, Recoveries, FNOL, Credit Hire, Motor Claims Handler, Recovery, Administrator, Litigation, RTA handler

**Job Types**: Full-time, Permanent

**Salary**: £18,000.00-£24,000.00 per year
Monday to Friday

**Job Types**: Full-time, Permanent

**Salary**: £18,000.00-£24,000.00 per year

**Benefits**:

- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Claims Processing: 1 year (preferred)