Marshall Volvo Cambridge Parts Advisor Apprenticeship

2 weeks ago

Cambridge, United Kingdom Volvo Apprenticeships Full time

Parts Advisors are responsible for ordering, selling, and managing stock control on a wide range of vehicle parts and accessories. Duties may vary from employer to employer but will typically include:

- Advising customers on how to solve a problem with their vehicle.
- Taking orders from customers both face to face and over the phone.
- Maintaining an ordered stock room and finding parts from stock.
- Raising invoices for parts sold.
- Liaising with other members of staff.
- Working alongside on-site Service Technicians to ensure they have the parts needed to complete their daily work.

We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.

Customers may include members of the public, service departments of retailers, and garages.

Please note, the Parts Advisor role varies slightly by employer based upon the specific needs within the location.

As a central point of contact for both of our internal and external customers you will need to have excellent communication skills. You should be IT literate (although full training will be provided) and be able to demonstrate attention to detail in the way you work.

Application numbers for the Volvo apprenticeship programme are high so we're looking for you to demonstrate why you stand out from the crowd. We're not looking for the finished article; rather we want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles and really engage in the recruitment process. Key personal skills to demonstrate include:

- A willingness to learn
- Teamwork
- Quality focus
- Personal responsibility and resilience
- Problem solving

Training Provided

This apprenticeship combines off-the-job training with on-the-job learning, and you will be supported every step of the way. On successful completion of the 17-month programme, you will receive the following:

- Level 2 Retailer Standard
- Volvo branded certifications as appropriate

(Scotland/ Wales/N.Ireland)

On successful completion of the 17-month programme, you will receive the following:

- Level 2 / Level 5 Customer Service Apprenticeship
- Volvo branded certifications as appropriate

Minimum entry requirements

GCSE grades 9 - 4 (A - C) or equivalent in English and Maths.

In Scotland, applicants must have or be predicted to achieve Scottish National 5 Grades A - C or above in English and Maths.

'Equivalent' grades include:

- BTEC first diplomas and certificates
- OCR Nationals
- Key Skills Level 2
- NVQs
- Essential Skills (Wales)
- Functional Skills Level 2
- Core Skills (Scotland)

We accept predicted grades and conditional offers can be made based on predicted grades.

Please Note:
English and Maths guidance from the government changed on 11/02/25. This employer wishes to support upskilling in both English and Maths by exception and as such the entry grade criteria as advertised still applies.

**Job Types**: Full-time, Apprenticeship

Pay: £7.55 per hour

Work Location: In person

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