Credit Controller

**The Role | Credit Controller**:
Welcome to Juniper Education, where our mission is to champion educators, empowering them to shape the future generations. We're more than just a support system; we're the driving force that propels schools and Academy Trusts to new heights. With our proven school education management systems and services, we address a spectrum of needs, ensuring excellence in education. In the education and tech industry, your work directly influences the lives of students and educators.

Whether you're developing cutting-edge educational technology, supporting school leadership teams directly or designing solutions to enhance the learning experience, you could make a lasting and positive impact on the future.

Our mission statement says it all:
**We look after you, so that you can look after our children.**

Dedicated to our core values, we are committed to:
**Empowerment**: Equipping everyone with the tools, intelligence, connections, and freedom to make informed decisions, recognised and respected by all.

**Purpose**: Supporting everyone to reach their highest potential, thereby enabling all children to achieve theirs.

**Passion**: Because we love what you do, you’re at the heart of everything we do.

**Innovation**: Delivering meaningful solutions with expertise and creative thinking to influence the ever-changing world of education.

**Collaboration**: The cornerstone of our success as it enables us to collectively harness diverse perspectives and strengths, ensuring that together, we achieve more than we could ever do alone. Every voice counts

**Juniper Education Benefits**
- Day 1 right to company sick pay
- Enhanced annual leave entitlement
- Opportunity to purchase additional leave
- Entitlement to carry over leave to next entitlement year
- Day 1 access to 24/7 GP & prescription services
- Day 1 access to rewards platform
- Cycle to work scheme
- Enhanced maternity & adoption pay
- Day 1 access to employee assistance platform
- Funded development/Qualification opportunities
- Voluntary health care cash plan
- Voluntary private medical Insurance
- Plus more

**About the Role**

Are you an experienced Credit Controller looking for an exciting opportunity in a dynamic and purpose-driven organisation? Join our team at Juniper Education and play a key role in ensuring the financial health of our schools and Academy Trusts. This role is all about minimising risk and maximising profitability by ensuring that credit issued by the company is paid in full and on time.

**What You'll Be Doing**

Large volume of inbound and outcome calls to external and internal customers
- Sending statements and copy invoices as needed.
- Resolving queries efficiently to ensure prompt payments.
- Collaborating with internal teams to resolve issues delaying invoice payments.
- Escalating any concerning accounts to the Credit Control Manager.
- Providing regular reports on the status of debt and overdue accounts.
- Working alongside the wider credit control team to improve debt collection processes.
- Keeping detailed notes and updates in our collection software and reporting findings to the Finance Leadership Team.
- Preparing weekly and monthly reports and projects as required.
- Attending finance and company meetings in person or via video.
- Supporting the team with additional finance-related tasks when needed.

**What We're Looking For**
- Proven experience as a Credit Controller.
- Strong understanding of accounting processes, particularly accounts receivable, bank allocations, and reconciliations.
- Exceptional query resolution and investigative skills.
- Proficiency in Microsoft Word, Teams, Outlook, and Excel.
- Strong numeracy and analytical abilities.
- Excellent time management and organisational skills.
- Solid knowledge of the credit control cycle.
- Strong communication and listening skills.
- Confidence in managing time effectively - daily, weekly, and monthly.
- Ability to work both independently and within a team.
- Ability to meet deadlines and thrive in a fast-paced environment.
- A team player who collaborates effectively and shares knowledge across the organisation.

It is the business expectation this role is being offered on a full time basis to ensure we maintain quality, achieve performance goals, and effectively meet customer demands.