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Front of House Team Leader

2 weeks ago

London, United Kingdom Hope Full time

Location - Hope

Front of House Team Leader

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Hope.

Can you
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub - with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. Situated close to Farringdon station, The Hope is a Grade II listed public house, dating back to 1790. It is a perfect example of an early traditional pub that used to open to market traders first thing in the morning, although the pub now keeps more conventional opening hours. The Hope offers a wide range of beer and gin and serves Pieminister pies for our guests to enjoy..

What's in it for you?
- Reward Card via the MiXR App - 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards - Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- David Lloyd Corporate Discount Rates
- Discounted Dental Insurance
- Wagestream - Early access to your earned wages
- Award winning development programmes

To be considered for the Front of House Team Leader position at Hope you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Hope directly.