After Care Sales Administrator
2 days ago
Mike Brewer Motors specialises in the sale of nearly-new and used makes of quality cars, our large site in Sheffield is easily commutable from all areas in South Yorkshire. Our sales division is complemented by a vehicle preparation hub based in Sheffield.
We are looking for an experienced After Sales Administrator to work alongside all departments. Previous experience using Navigator would be an advantage, but training will be provided.
This role will be supporting the vehicle workshop and the sales department.
We have built a reputation for excellence and quality, with 99% of our customers saying they would recommend us to friends and family (JudgeService).
- Raise all Workshop job cards, to ensure timely vehicle preparation.
- Invoice all internal and external work.
- Manage and allocate parts to specific vehicles.
- Liaise with Workshop and Sales Teams to ensure vehicles are prepared on time.
- Process and manage vehicle warranty claims.
- Assist customers with after sales queries through to conclusion.
- Maintain and record vehicle service intervals and MOT due dates.
- RAC warranty claims
Skills and Experience
- Excellent communications, interpersonal and organisational skills.
- Flexibility, confidence, and enthusiasm.
- Ability to work effectively both independently and as a part of a team.
- Computer literate.
- Ideally with previous experience in automotive aftersales
- Good customer service skills.
- Excellent listening and communication skills.
- UK Driving Licence.
Hours of work will be Monday - Friday 8.30 - 5pm
**Salary**: £23,000.00-£26,000.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
**Experience**:
- Sales administration: 1 year (preferred)
- administration: 1 year (required)
Ability to Commute:
- Sheffield (required)
Ability to Relocate:
- Sheffield: Relocate before starting work (required)
Work Location: In person
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