Appointment Coordinator
2 weeks ago
**About us**
Synergos Consultancy Ltd is a small business in Huddersfield. We are a professional, agile, and rapidly expanding company that assists businesses in developing and managing ISO certified management systems, Health and Safety and Cyber Security, we are continually poised for growth and expansion..
Our work environment includes:
- Modern office setting
- Food provided
- Growth opportunities
- Regular social events
- Relaxed atmosphere
- On-the-job training
- Lively atmosphere
- Safe work environment
**Mission**
Our mission is to help businesses enhance their operations through our expert solutions. We're a team that values a friendly and encouraging work environment, focusing on professional growth and success.
**Role Overview**
**What’s in it for you**
- A role that is part of a dynamic team
- A supportive and enjoyable work atmosphere where your ideas are valued and respected.
- A range of opportunities to build your experience in an environment where your work has a direct and positive impact.
- A real commitment to your professional development with access to a broad range of learning opportunities
- Up to 25 days holiday entitlement, plus statutory holiday
- Bonus scheme (Paid Monthly)
- On-site parking and on-site café
- Flexible working opportunities
- 37.5 hours per week Monday to Thursday - that’s right, we don’t work Fridays.
- Kitchen, full of treats for you to snack on all day.
**Key Responsibilities**
- Schedule appointments with prospects for our sales team to discuss our services in detail.
- Maintain and update prospect information on our database.
- Work closely with the sales team to achieve monthly appointment targets.
- Provide excellent customer service, answering any initial questions prospects may have about our services.
**What we are looking for**:
- Excellent communication skills, with the ability to engage and persuade.
- A positive and resilient attitude, not deterred by rejection.
- Basic computer skills.
- Cold calling experience.
- Familiarity with PipeDrive CRM software (training provided).
**Skills and Competencies**:
An Appointment Coordinator with a minimum of two year’s experience, ideally in telephone sales. Your confident demeanour, professionalism, and exceptional communication skills will be pivotal in effectively engaging with our diverse clientele.
**Job Types**: Full-time, Permanent
Pay: £24,000.00 per year
Additional pay:
- Bonus scheme
**Benefits**:
- Company events
- Company pension
- Free parking
- On-site parking
- Private medical insurance
Schedule:
- Day shift
- No weekends
Application question(s):
- Our company values include a supportive work atmosphere and a commitment to professional development. How do you see yourself contributing to this culture?
- Please describe how you would successfully engage with a prospect over the phone when introducing yourself and the service you're offering.
- Describe a specific cold call in which you turned initial resistance into a positive outcome. What techniques did you use to engage the prospect and what was the result?
**Experience**:
- Cold calling: 1 year (preferred)
**Language**:
- English (required)
Work Location: In person
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