Store Supervisor

3 days ago


StokeonTrent, United Kingdom One Stop Sandyford Full time

Job Title: Store Supervisor

Overview:
Pay:
£12.96 an hour

Increase to £13.21 if the supervisor can take on the responsibility for store ordering

Hours:
30 hours

3 months probation period

**Duties**:

- Out of hours key holder
- Greet and assist customers in a friendly and professional manner
- Recommend products based on customer needs and preferences
- Process transactions accurately and efficiently using the POS system
- Maintain a neat and tidy store appearance
- Participate in inventory management and stock replenishment
- Resolve customer complaints promptly and effectively
- Stay up-to-date on product knowledge and promotions
- Collaborate with team members to achieve sales goals
- Cover or arrange cover for staff sickness and holidays
- Staff performance management
- Training new staff
- Investigating till variances
- Effective communication with store manager to keep them informed
- Supporting store manager with setting up hot food in the store

Qualifications & Experience:

- Previous retail supervisor or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic maths and literacy skills for handling transactions
- Full flexibility required as hours can vary from 5.45am to 10pm Monday to Friday and 6.30am to 10pm Saturday & Sunday.

**Skills**:

- Excellent customer service skills
- Sales-driven mindset
- Attention to detail
- Team player mentality
- Ability to multitask effectively

**Job Types**: Full-time, Permanent

Pay: £12.96 per hour

**Benefits**:

- Free parking
- Store discount

Schedule:

- Day shift
- Overtime
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail: 2 years (required)

Work Location: In person

Application deadline: 08/06/2025
Reference ID: #0001


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