Control Tower Team Lead

1 week ago

Workington, United Kingdom Control Union Full time

Control Tower Team Leader

**Job function/Scope**:
We are currently recruiting for Control Tower Team Lead to effectively supervise the DMS team responsible for administration and control of the Security & Distribution Centre Delivery Management System. The role is responsible for coordinating personnel and ensuring the DMS team is resourced, motivated and competent to carry out duties. Based at our Lillyhall Control Tower (S&DC) and Reporting into the Site Manager we are looking for experienced supervisor with a proven track record.

**Roles & responsibilities**:

- Supervise and lead the team in the control and co-ordination of the Delivery Management System (DMS)
- Co-ordinate all activity and ensure the DMS is fully resourced as required, acting as first line of contact for personnel absence and holiday requests. Ensure that shift patterns are reflected of requirements operations and business requirements
- Manage potential conflict and respond to contractor or customer concerns and complaints
- Handle any system failures and minimise any unexpected downtime
- Support the team and make decisions around the reassigning, updating, and cancelling DMS data
- Provide an interface/point of contact for suppliers and management
- Maintain regular communication with the Site Manager and relevant stakeholders
- Ensure current output/display is maintained and up to date and accurate
- Manage the administration and correcting of inaccuracies, effectively managing employee performance. Support performance with continual coaching and ensuring personnel are trained and competent
- Gather and create effective reports for analysis around Key Performance Indicators (KPI)
- Comply with Level 2 of HSE Employee Responsibility and Accountability.
- Comply with level 2 of Values & Behaviours.

**Qualifications and experience**

**Essential Training (required for successful completion of probationary period)**:

- IOSH 4-day Managing Safely Certificate
- Lillyhall Emergency Arrangements Training
- DMS Operations, Access, and Control
- NAVMAN Operations, Access, and Control
- VOR - Operations, Access, and Control
- Sellafield Itinerant pager operations (Contractor)
- Peterson E-Learning Platform Completion

**Other Training (required for successful completion of probationary period)**:

- Control Tower Administration Control
- TLT Management of Telephone Threat
- BMS Operational Awareness and Access
- Working knowledge of warehouse management and materials / transport planning

**Desirable Qualifications / Training**
- Previous experience in a customer relations role desirable but not essential
- Knowledge of logistics and transport desirable but not essential

**SL Specific**
- You will be required to attend and pass job specific Sellafield courses

**Benefits**:

- Company pension
- Free parking
- On-site parking

**Experience**:

- Retail sales: 1 year (preferred)
- Customer Service: 1 year (preferred)

Work Location: In person

  • Control Tower Admin

    4 days ago

    Workington, United Kingdom Control Union Full time

    We have an exciting vacancy for a Control Tower Administrator. This specific role would be ideal for those who are looking to further their career in an office environment, as the role builds a good foundation for employees to progress within the company. **Job Type**: Fixed term contract Contract length: 6 months **Education**: - GCSE or equivalent...

  • Security and Distribution Focal Point

    1 week ago

    Workington, United Kingdom Control Union Full time

    This is an exciting opportunity for a S&DC Focal Point who will be responsible for carrying out both security and logistics related tasks in the S&D Centre whilst ensuring that the team is adequately resourced and that all team members are competent to safely perform this work. Duties will include but are not limited to leading your team in a way that...

  • Project Controller

    6 days ago

    Workington, United Kingdom National Nuclear Laboratory Full time

    Job Introduction Job Description for Project Controller: NNL is where your project management helps deliver our purpose. As part of our Project Management Authority, you’ll play a critical role in managing projects that deliver nuclear science to benefit society. Your project management skills and attention to detail will enable industry-leading...

  • Pump Hire Sales Controller – Customer

    2 weeks ago

    Workington, United Kingdom Workdry International Ltd Full time

    A leading pump rental solutions company in the UK is looking for a Hire / Sales Controller at their Workington branch. The role involves managing inbound customer inquiries, prioritizing workloads, and ensuring completion of paperwork. Ideal candidates will have strong communication, planning, and IT skills. The company offers a competitive salary, bonus...

  • Event Medical Responder

    2 days ago

    Workington, United Kingdom XL Team LTD Full time

    Be nice, professional, courteous and an all-around happy and pleasant person. The worker: Must perform all job responsibilities in a manner that protects patient privacy Is expected to protect the privacy of all patient information Is encouraged and expected to report, without the threat of retaliation Is expected to actively participate in monthly mandatory...

  • Driver Controller

    1 week ago

    Workington, United Kingdom LKQ Euro Car Parts Full time

    **Job Overview**: We are looking to recruit a new Transport Team Leader who will manage a team of expert Delivery Drivers getting our products out to our customer in the most efficient way possible. LKQ Euro Car Parts is renowned for our speed and flexibility of getting our parts to our customers. We currently hold circa 45,000 SKUs in each site, have 95%...

  • Hire / Sales Controller

    2 weeks ago

    Workington, United Kingdom Workdry International Ltd Full time

    Join to apply for the Hire / Sales Controller role at Workdry International Ltd Our Business Selwood is the leading pump rental solutions company in the UK. We have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products. Each customer and each project is unique and our deep technical knowledge...

  • Offshore Wind Turbine Technician

    2 days ago

    Workington, United Kingdom RWE Renewables UK Management Ltd Full time

    Job DescriptionOffshore Wind Turbine Technician - Workington, CumbriaLocation(s): Workington, CMA, GB, CA14 1BNTo start as soon as possible, full time, permanentFunctional area: Operations & MaintenanceRWE is a global provider of specialised energy solutions. RWE Renewables is responsible for RWE’s industrial-scale renewable energy activities. We develop,...

  • Lead Psychologist Cumbria

    1 week ago

    Workington, United Kingdom Elysium Healthcare Full time

    Job DescriptionAre you an experienced Senior Psychologist with experience in a Learning Disabilities and Autism setting? If so, join Ann House in Kendal and Gregory House in Workington. Both Ann House and Gregory House are Learning Disabilities and Autism services.You will support across two of our services: Gregory House in Workington and Ann House in...

  • Lead Psychologist Cumbria

    6 days ago

    Workington, United Kingdom Elysium Healthcare Full time

    Are you an experienced Senior Psychologist with experience in a Learning Disabilities and Autism setting? If so, join Ann House in Kendal and Gregory House in Workington. Both Ann House and Gregory House are Learning Disabilities and Autism services. You will support across two of our services: Gregory House in Workington and Ann House in Cumbria. You will...