Def HRs

**Details**:
**Reference number**:

- 382165

**Salary**:

- £36,530
- London locations may attract an allowance of £3,300 per annum.
- A Civil Service Pension with an employer contribution of 28.97%

**Job grade**:

- Higher Executive Officer

**Contract type**:

- Permanent

**Business area**:

- MOD - Head Office & Corporate Services

**Type of role**:

- Communications / Marketing

**Working pattern**:

- Flexible working, Full-time, Job share, Part-time

**Number of jobs available**:

- 1

Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Bristol, London

About the job

**Job summary**:
Are you interested in a role that will influence the future of Defence? We are seeking individuals to join our team and contribute to a transformation programme within Defence People.

Following the launch of modernised HR Services for civilian staff, Defence has initiated a programme to expand and enhance the Oracle Fusion platform. This programme simplifies policies and processes, offering innovative services for Defence’s civil servants, military personnel, their dependents, veterans, and associated organisations. Managers and HR professionals will gain user-centred tools for better staff management and improved self-service user experiences.

We play a key role in the MOD’s Corporate Services Modernisation (CSM) Portfolio and digitalisation goals, supported at the highest levels. Your work will directly improve service user satisfaction.

Our Change & Communications group spearheads the digital transformation of HR Services for the Armed Forces, veterans, MOD Civil Servants, and other associated entities. We encourage a culture of learning and knowledge sharing. You will assist with delivering change through communications across the enterprise at an exciting time to shape the future of a vital Defence capability in a rewarding and varied function.

**Job description**:
This key role in the DefHRS programme is vital for implementing the Defence People Strategy by updating personnel administration and HR services for military and civilian personnel.

The programme is entering a critical phase of implementation in 2025-27, delivered using an Agile Approach alongside a traditional waterfall environment and existing Government Routes for resilience and flexibility.

**Responsibilities include**:

- **Support Change Management Activities**: Assist in the development and implementation of change management plans, including communication strategies and training programmes. Ensure that these plans are executed effectively to support the adoption of new digital systems and processes.
- **Stakeholder interaction**: Facilitate regular engagement with stakeholders to keep them informed about the progress of the digital transformation programme. Address concerns or questions they may have and provide updates on key milestone.
- **Define Change Objectives**: Understand the goals and desired outcomes of the change initiative and align the change efforts with the programme’s strategic objectives.
- **Stakeholder Engagement**: Identify and manage stakeholders impacted by the change. Inform on communications products to ensure stakeholders understand the need for change and their roles.
- **Change Impact Assessm**ent**: Preparing users for digital change, ensuring they understand why changes are being made (and the benefits), assessing users’ readiness for change, and identifying appropriate interventions to support them through the change (e.g., training requirements).
- **Change Strategy and Planning**: Develop and implement a change management strategy that aligns with Defence People vision. Create detailed plans for change activities, including training, communication, and support.
- **Support Adoption**: Collaborate with teams to ensure new processes or systems are understood and adopted. Organise and oversee training, workshops, and other learning activities.
- **Monitor and Report on Progress**: Measure the effectiveness of the change initiative by tracking key performance indicators and benefits realisation. Provide regular updates to leadership on progress, challenges, and outcomes.
- **Address Resistance**: Identify sources of resistance and with Communications work proactively to mitigate them. Support to teams and leaders to foster a positive change culture.
- **Benefits Realisation**: Support the Benefits lead to ensure that the changes deliver the expected business benefits. Monitor and sustain the changes after implementation to ensure long-term success.
- **Collaboration**: Work closely with stakeholder organisational project teams, to ensure alignment and integration of change management activities with overall project goals and timelines.
- **Risk Management**: Support the Risk Manager to Identify and escalate risks associated with change management activities, ensuring that potential issues are addressed proactively

This position requires 37 hours per week.

**Person specificatio