Current jobs related to Incident Support Controller - Swindon - Network Rail
-
Incident Controller
3 days ago
Swindon, United Kingdom Network Rail Full timeIncident Controller **Location**: Swindon, GB **Department Name**: Wales & Western Region **About Network Rail**: Our ambition to be responsive to passengers and freight users, drives us every day and we’re empowered to do the right thing for those who use the rail network. We actively challenge unsafe practices and take responsibility for addressing...
-
Shift and incident Lead
7 days ago
Swindon, United Kingdom Edenred Full timeShift and incident Lead page is loaded## Shift and incident Leadlocations: United Kingdom - Swindontime type: Full timeposted on: Posted Todayjob requisition id: JR015832Take a step forward and let Edenred surprise you.Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants...
-
Shift and Incident Lead
1 week ago
Swindon, Swindon, United Kingdom Edenred PayTech Full time £40,000 - £70,000 per yearAbout the CompanyEdenred PayTech is a leading provider of secure, compliant, and innovative payment solutions. As part of the global Edenred Group, we combine deep regulatory expertise with cutting edge technology to deliver embedded finance capabilities across the UK and beyond. Our teams operate in a fast-paced, mission critical environment where...
-
Shift and incident Lead
1 week ago
Swindon, Swindon, United Kingdom Edenred Full time £40,000 - £60,000 per yearTake a step forward and let Edenred surprise you.Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.Dare to join...
-
Shift & Incident Lead
1 week ago
Swindon, Swindon, United Kingdom Edenred Full time £45,000 - £60,000 per yearTake a step forward and let Edenred surprise you.Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.Dare to join...
-
Customer Incident Responder
5 days ago
Swindon, United Kingdom Pertemps Network Group Full time**Job Description**: **Assessment centres for this role will be held on 8th & 9th December in Reading.** **Who are we?** Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing. At...
-
Crime and Incident Validator
2 weeks ago
Swindon, United Kingdom Wiltshire Police Full timeLocation- Swindon, Devizes Headquarters - Salary Range- Other - Part/Full Time- Part Time - Type of Contract- Permanent - Number of Positions Available- 1 - The Crime Standards and Justice Department is looking to recruit a Crime and Incident Validator under the management of the Force Crime and Incident Registrar. **Salary**: £27,384 pro rata, rising to...
-
Swindon, Swindon, United Kingdom The Openwork Partnership Full timeThe opportunityThe Business Continuity and Incident Management Consultant will support the Business Continuity and Group Incident Management Lead, in ensuring the effective application and compliance of the Business Continuity and Incident Management frameworks. They will assist with monitoring adherence, compiling performance metrics, and contributing to...
-
Swindon, United Kingdom GBV Ltd Full timeContract Opportunity: Business Continuity & Incident Management Consultant Duration: 3 months initially Location: Swindon – 2 days per week on-site A leading organisation is seeking an experienced Business Continuity and Incident Management Consultant to support the fast-paced delivery of a critical Resilience Improvement Plan . This is a...
-
Swindon, United Kingdom GBV Ltd Full time📢 Contract Opportunity: Business Continuity & Incident Management Consultant Duration: 3 months initially Location: Swindon – 2 days per week on-site Rate: £600 per day (Outside IR35) A leading organisation is seeking an experienced Business Continuity and Incident Management Consultant to support the fast-paced delivery of a critical Resilience...
Incident Support Controller
2 weeks ago
Incident Support Controller - Swindon Western House x2
**Location**:
Swindon, GB
**Department Name**:
Wales & Western Region
**About Network Rail**:
Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We're an organisation where people matter. **Watch our video to find out more**
We encourage our colleagues to work flexibly, as we know traditional working patterns don't always fit. If you want to consider working flexibly, just let us know and we'll do our best to help and invest in your career with us, whilst you have a healthy work life balance.
**Brief Description**:
The Operations and Customer Services function operates the railway day-to-day. It delivers train paths, timetabling and train movements to enable safe performance and meet the needs of our customers. The function owns and manages our business relationships with the passenger and freight operators and external commercial stakeholders. The functional customer focused organisation provides clear ownership of operating responsibilities for all customers and stakeholders. The area delivery units are the building blocks of engineering and operations excellence.
The Route Control centres are responsible for the direct management of incidents affecting the operational railway within the Route on a day to day basis.
**About the role (External)**:
As part of the route control team, you’ll support the monitoring of train services throughout the region, ensuring that trains run as close to real time as possible without compromising safety. If a situation arises you’ll be supporting the management responsible for liaising and negotiating with train operating companies to regulate services, whilst trying to keep delays to a minimum, as well as communicating with other key Network Rail staff to ensure the service recovers as quickly as possible. You will be responsible for co-ordinating the process relating to infrastructure relating faults.
**Do you have.?**
- Experience of logistics or operations environment?
- Experience of strategic decision-making?
- Able to manage conflict, influence others and work under pressure?
- Knowledge of Network Rail and Train Operating Companies within the Route and the key aspects of their business?
- Knowledge of Train Operator performance regime and targets?
- Understanding of operational rules and regulations?
- Good geographical knowledge of the **_(enter route name)_** route?
- An appreciation of signalling, track and electrification disciplines
**Are you.?**
- Driven and determined to continually strive for improvement?
- Energetic and charismatic with the ability to engage customers?
- Visionary, a strategist who thinks and operates proactively?
**Salary**: £58,833 - there are x2 positions available**Drugs and Alcohol Standard**:
We positively embrace flexible working recognising that employees may wish to balance work and family/home life.
In Wales and Western region, you will have the opportunity to join PROUD, our reward and recognition scheme where you can say thanks and recognise colleagues across the region who have demonstrated outstanding values and behaviours.
