Aftersales Advisor, Newtown
1 week ago
**Based at**: JT Hughes Newtown, Pool Road, Newtown, SY16 3BD
**Reports to**: Aftersales Manager
**Job Purpose**:To support the Aftersales Team
**Key Responsibilities**:
The role is to offer full support to our Aftersales Department. Your main responsibilities will include dealing with customers both in person and over the telephone, recording customers’ requirements in a professional and polite manner. Booking vehicles into our workshop, arranging service loan vehicles and producing customer invoices. The role will also include processing warranty claims and working in our parts department. We are a multi franchise dealership Kia/Isuzu/Honda/Mitsubishi.
**Skills required**:
You will have a passion to deliver a high standard of customer service, be extremely driven.
Excellent telephone and face to face communication skills
Full UK Driving Licence
**Schedule**:
Monday - Friday: 08.15am - 5.30pm (60 min lunch break)
Saturdays: 08.30am-1.00pm (Saturdays are on a Rota basis typically 2 per month)
**Benefits**
Salary £23,000-£25,000.00 per annum
Death in Service Insurance
Discounted Repairs and Discount New/Used Car Purchase
28 Days holiday increasing to 30 Days holiday after 12 months service
(Includes bank holidays)
- Due to the high number of applicants we will only reply if you are selected to an interview_
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