Cash Application Team Lead

Job Purpose:
**About Group Finance**

In joining RWS’s Finance team you will be a critical part of supporting a listed world-leading provider of technology-enabled language, content, and intellectual property services. RWS has growing revenues of over £750m through a combination of value accretive acquisitions and organic growth. Group finance, led by our Group CFO; Candy Davies, includes diverse teams across the globe operating in functions including business partnering, operational finance, specialist, and group functions. We cover a footprint of over 100 legal entities in 43 different countries worldwide.

It’s a very exciting time to join RWS Finance for an individual who enjoys change and making an impact As part of the overall RWS business strategy we are making a significant investment in upgrading our financial systems and processes to deliver enhanced reporting and control, more efficient processing enabling great value through enhanced business partnering and decision support.

Job Overview:
**Key Responsibilities**
- Drive unapplied cash reduction together with the team
- Prepare ad-hoc AR reporting
- Support Global O2C Delivery Lead and Credit Controllers with information needed to respond to requests from regulatory authorities and auditors
- Establish strong working relationships with direct reports to ensure satisfaction and talent retention
- Mentor and guide direct reports, sharing expertise and knowledge to support growth and development
- Conduct and prepare performance reviews of direct reports in a timely manner and identify areas of development
- Foster adoption of the company culture and values and mindset shift to one Shared Service Centre (SSC) team
- Resolve period close issues or queries that require judgement and expertise

Support continuous improvement of the O2C processes in the SSC
- Work with the Global O2C Delivery Lead to action and execute O2C process strategy
- Raise feedback for potential opportunities to optimise and standardise methods and processes
- Support implementation of risk management process and associated controls in line with company policies
- Respond to requests from regulatory authorities and auditors

Collaborate with customers, third parties, and other teams
- Collaborate with other O2C & SSC process delivery teams (especially Billing and Collections) to exchange information, as required, and support process improvement where dependencies may exist

**Skills & Experience**
- 1-2 years of people management experience with the ability to effectively direct and prioritise work of others
- Strong English language skills
- MS Excel skills with a proven aptitude to interpret customer and financial data
- Working knowledge of core finance and specifically cash app systems, ERP and related specialty functional systems, frameworks, and functionality
- Demonstrate logical thought process to simplify complex issues and technical concepts, and to facilitate issue resolution
- Ability to interact with company stakeholders to ensure a high quality of service, while balancing expectations and realisations
- Ability to work in a fast-moving environment with a proactive approach, accustomed to working towards tight deadlines whilst maintaining quality of work
- Excellent communication and negotiation skills with a strong ability to interact with customers and resolve issues

**Beneficial to have**:

- Experience with MS Dynamics
- Bachelor’s degree in Finance, Accounting, Economics, or other business-related discipline

Life at RWS:
At RWS, we’re here for one purpose: unlocking global understanding.

As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone.

We work with over 80% of the world’s top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’ and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.

If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you’ll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong.

We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partne