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Head Housekeeper
2 weeks ago
The Old Custom House enjoys a prime position on Padstow’s South Quay. It stands proud as one of the town’s historic stone buildings and buzzes with life as both a community pub and a hot spot for tourists with comfy sea view rooms.
You’ll be working in Cornwall’s foodie capital; a serene location that’s perfect for getting out on the water, exploring the estuary, and navigating the surrounding coastline.
We’re looking for a Head Housekeeper to lead our close-knit team. You’ll ensure our rooms are always looking their best, setting high standards with an enthusiasm for delivering experiences that delight.
**About you**:
- Taking the helm of a close-knit team, you’ll ensure everyone works together smoothly and efficiently.
- You set high standards for the appearance of our rooms, making every first impression count for experiences that delight our guests from the get-go.
- You’re a natural leader, communicating with your team and delegating to hit your targets.
- Having a wealth of experience in a similar role means you are able to recognise when team members need help and you’ll support where needed.
- You have a keen eye for detail and know cleaning and hygiene standards like the back of your hand.
- Keeping a watchful eye over customer feedback means your team is always adapting to maintain high standards and improve where necessary.
- Team members see you as an inspiring role model and know they can depend on you for support and development.
- You’ll form close ties with the Management Team and take pride in carrying out your work, setting a glowing example for others.
- Peak season can get pretty busy, but you thrive when working under pressure.
- Communication is key, and you recognise the importance of being an effective listener - ensuring everyone is on the same page while remaining approachable and informative.
**What we offer in return**:
- 30% off food and drink in our pubs.
- 50% off overnight stays in our pubs.
- A free two-night stay in our pubs every year.
- Westfield Rewards, including discounts and rewards from hundreds of leading retailers, restaurants, and destinations.
- Cycle to work scheme on select roles.
- Learning and development opportunities.
- Career progression.
- Free food on shift.
- Family-friendly policies.
- Flexible working.
- Paid time off to volunteer for charity.
**Additional info**:
INDFOH
