Team Leader

2 days ago

Lincoln, United Kingdom Aspire Day Service Ltd Full time

**Job Title**:Community Support Team Leader

**Reports to**:Service Manager

**Job Specification**:
The Community Support Team Leader is responsible for managing and overseeing the day-to-day operations of the domiciliary care provision. Their main responsibility is to ensure that the clients are cared for and that the staff team is providing high quality care that meets the client’s needs.
- **Key responsibilities**:_

Manage a team of care staff providing supervision and support including appraisals, wellbeing checks and formal supervision.

Support with the implementation of policies, procedures, protocols and initiatives aimed to improve service delivery.

Complete return to work documentation for staff absences and manage, with support from the service manager, in line with policies and procedures.

Monitor staff performance for concerns around conduct and manage with support from the service manager, in line with policies and procedures.

Conduct risk assessments, support planning and risk management plans while ensuring the service meets both legal and regulatory standards to ensure the highest quality of care is delivered.

Coordinate the Coaches in service to implement support in home that is empowering, supportive and person-centred.

Work with other teams and departments both internally and externally to ensure the smooth running of the service.

Ensure service user records are kept up to date and remain confidential.

Manage a budget and financial responsibility for your allocated area, including controlling expenses and ensuring budgets are met.

Ensure adequate staffing levels and that staff rotas are managed to meet client demand.

Ensure all staff are working to a high standard and that the service culture is supportive, based on empathy, compassion, respect and dignity for clients needs and wants.

Ensure the facility maintains a positive reputation within the community.

Participate in regular observations and spot checks of the staff team to promote a culture of continuous development in line with regulatory standards and best practice guidance.

Coaching and mentoring junior staff in line with the needs of the service and people we support.

Complete quarterly service user reviews with people we support and/or their family members.

Undertake on call responsibilities to ensure a continuous, safe and effective service. Managing unexpected situations such as staff absences. Assess emergency situations and respond/escalate accordingly. Communicate an in depth handover effectively to the management team.

Pay: £13.92 per hour

Expected hours: 37.5 per week

Work Location: In person

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