Warehouse Supervisor

1 week ago

Sutton Coldfield, United Kingdom The Curve Group Full time

**Warehouse Supervisor - Birmingham (B35)**

**Certified FLT required**

**Day shifts**

**Who we are**:
Our client, is a fast-growing supply chain business who work with cooperative manufacturers to provide an integrated service across various parts of the business. We help with procurement (the buying of indirect goods), finance (Transaction processing) andoperations (Inventory & Stores management).

**About the role**:
You will manage the on-site client team through the day to day running of the stores. To deliver a high level of customer service within the customer's site, that supports their manufacturing services operation and meets our contractual obligations. To continueto build and grow strong customer relationships through continuously improving the offer we provide, strong communication and accountability skills.
- Motivating and leading your team successfully, whilst ensuring the ongoing development of individual team members. Carrying out regular 121 reviews to assess individual's performance against the internal process providing feedback that ensures continuousdevelopment.
- Support your team in the day to day running of the store's operation ensure the stores is managed and maintained to a high standard so it meets the relevant performance indicators as defined by the business.
- Continue site improvement projects including a relocation, labelling and stock checking project to ensure we are offering the highest standard to the client.
- Data entry of all daily transactions and stock movements onto relevant systems. Ensure all stores systems and procedures are followed. Understanding the importance of the requirements of ISO 9002 and ensuring that all the required internal/Customer's systemsare followed in accordance with the scope of supply.
- Delivering continuous improvement in service to achieve customer satisfaction through the implementation of added value initiatives and exceeding customer expectations.
- Communicating with customers and colleagues in a way that achieves results whilst maintaining professional relationships. Regular review meetings with key stakeholders at the site.
- Be adaptable to the changing demands of the business and operational needs in delivering the companies contractual obligations to the customer across all disciplines/ locations. When necessary, help, manage, and support other operations/locations.
- Complying with all the necessary Health and Safety Regulations within the workplace and escalate any H&S issues to the nominated contact within the customer site and at the Head Office, ensure yourself and your team have completed monthly Safety hub trainingmodules within the set time-frame.
- Supplier visits, discussing new/ improved discounts etc.
- Internal audit is a huge part of the job and ensuring that you are following the correct processes to be in the best position to prepare for the OPEX (Hold or maintain a Gold Standard award)
- To carry out such other duties which are consistent with the nature and responsibilities of the job

**About you**:

- Experience of managing a team and leading a team to delivery positive results
- Good interpersonal skills, with ability of building strong day to day working relationship with clients and stakeholders at site level
- Problem resolution
- Client Engagement
- Adaptability
- Ability to build trust
- Positive and robust attitude to challenge the status quot and delivery excellence

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