Sales/project Administrator

1 week ago

Belfast, United Kingdom Innov8 Workspace Solutions Full time

**About the Role**:
We are seeking a proactive and highly organised **Sales/Project Administrator** to support our sales and project delivery teams in ensuring a smooth and efficient client experience from order to installation. This is a key administrative role in our Belfast showroom, responsible for coordinating the sales-project pipeline and acting as a communication bridge between suppliers, clients, and internal teams.

**Key Responsibilities**:

- **Purchase Order Processing**: Accurately process customer purchase orders, ensuring correct product and delivery details.
- **Supplier Liaison**: Communicate with suppliers to confirm lead times, track deliveries, and resolve any logístical issues.
- **Client Communication**: Liaise with clients to coordinate installation schedules, manage expectations, and provide updates in collaboration with the project manager.
- **Inbound Sales Support**: Respond to inbound sales enquiries, providing quotations, product information, and general assistance to prospective clients.
- **Pipeline Coordination**: Work closely with the project manager and sales team to maintain visibility on order status, delivery dates, and project timelines.
- **Administrative Support**: Maintain accurate records of communications, quotes, and orders using our internal systems and CRM tools.
- **Showroom Support**: Assist with day-to-day showroom operations including customer service and general admin tasks.

**Key Skills & Attributes**:

- Strong organisational skills with the ability to multitask and prioritise
- Excellent communication and interpersonal skills (written and verbal)
- Attention to detail and a proactive approach to problem-solving
- Comfortable dealing with clients and suppliers in a professional manner
- Ability to work independently and as part of a collaborative team
- Proficient in Microsoft Office (Word, Excel, Outlook); experience with CRM or ERP systems is a plus

**Qualifications & Experience**:

- Previous experience in an administrative or sales support role (ideally in a project-based or product-based environment)
- Experience handling quotes, purchase orders, and delivery coordination
- Background in interiors, design, construction, or similar industries is advantageous but not essential

**Working Hours**:

- Full-Time, Monday to Friday
- On-site role based at our Belfast showroom

Pay: From £25,000.00 per year

Work Location: In person

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