Viewing Assistant

**Viewing Assistant**

**Part Time - Dundee**

Welcome to a very different kind of law firm. One that recognises its success is down to its people. Where you can relax and be yourself. Be inspired by your talented work colleagues. Where you’ll feel part of a dynamic team. Where, right from the start, you will be trusted with responsibility. This is what a rewarding career looks like at Thorntons.

**What to expect**

Thorntons are market leading property specialists with offices throughout Scotland and our Estate Agency team deliver a first-class service to clients whether they are buying, selling or renting their property. As a Viewing Assistant, you’ll play a pivotal role in helping clients find and purchase their dream homes.

In this role you will:

- Help our busy team share our enthusiasm for our properties by delivering a friendly, welcoming and professional service to clients
- Undertake accompanied viewings at client’s properties
- Identify business opportunities for both Estate Agency and the Firm as a whole
- Effectively communicate messages and appointments
- Ensure prompt and efficient diary management
- Conduct research before appointments
- Ensure that any client concern is resolved or communicated promptly to the Property Sales Office Manager
- Manage keys and security

**What we’re looking for**
- A passion for providing great client service
- Great communication skills
- An interest in property
- A positive attitude
- Team worker with the ability to build great relationships
- Excellent diary and time management
- Strong administrative skills
- Ability to read and understand home reports and property information
- Excellent organisation skills

**Hours**
- 12 hours per week

**Work Pattern**
- Wednesday 11am to 7pm (1 hour lunch break)
- Sunday 11am to 4pm

**Doing What’s Right**

A great working environment is the first thing you’ll notice. One where you’ll be inspired and supported by your colleagues. Where we’ll help you achieve what you want from your career. Where you can have both flexibility and connection with our supportive culture. Where you are valued. Where your voice is heard and you can make a difference through our employee network groups.

**As your employer**

Our benefits package goes well beyond competitive remuneration and we recognise and reward your hard work - learn more at rewarding you

**For your Health and Wellbeing**

Our Healthcare Cash Plan covers things like dental, optical, physiotherapy, chiropody, therapy and health screening needs. Our mental health first aiders and access to a 24-hour counselling line provide support for your mental and emotional wellbeing.

**For your Family**

We offer sector-leading family-friendly policies and flexible working arrangements to help you enjoy the best possible work-life balance. Our inclusive policies include fully paid maternity, adoption or shared parental leave of 26 weeks, followed by 13 weeks on half pay and a phased return to work on full pay, as well as 12 weeks fully paid partner or paternity leave. We also offer paid leave for, assisted conception and IVF treatment, and for colleagues who experience loss.

**Embracing Diversity and Inclusion**

We strongly believe in a diverse and inclusive working environment: one that does not tolerate any form of discrimination at any level. We value a truly diverse workforce: we are all equally different. We celebrate our individuality: from gender, sexual orientation, ethnicity, faith to life experience, we know our differences make us stronger, together.

**For our Community**

We’re proud to be part of the communities we serve across Scotland, that’s why we actively engage with charities that support them. From our annual Charity Wills campaign to regular fundraising and volunteering opportunities, our colleagues give back to communities with skills and advocacy as well as funds.

**Application closing date: 25 September 2024**

**Job Type**: Part-time

Expected hours: 12 per week

Work Location: In person