Learner Liaison Assistant

7 days ago


Swansea, United Kingdom Gower College Swansea Full time

**About us**:
Gower College Swansea is one of the largest colleges in Wales with a strong reputation for high quality teaching and learning. We have six campuses across the city with over 4,500 full time learners and 10,000 part time learners. We currently have a turnover of over £50 million making us a major employer in the region with approximately 1,000 staff.

At Gower College Swansea we are passionate about investing in our staff and looking after their wellbeing to ensure they feel supported in work and also at home.

**The role**:

- Working as a part of a busy team of delivery staff and administrators, this role provides targeted support to Commercial Coordinators, Trainers and Tutor/ Assessors in the facilitation of the Work Based Learning contract. The role holder will complete WBL documentation and health and safety monitoring and vetting in full compliance of the contract specification and College’s policies and procedures. Providing a professional approach at all times both with internal and external customers. The role involves traveling across College sites and to employer premises visiting leaners and employers where appropriate._
- Full time (37 hours per week)
- Permanent
- £25,458 - £27,713 per annum
- Based at Jubilee Court, Fforestfach

**Key Responsibilities**:

- Plan and conduct visits to employer premises ensuring an efficient and customer focused approach
- Plan, prepare and complete WBL documentation ensuring information is precise, accurate and timely
- Work with delivery staff and liaise with Learner Coaches to ensure WEST tests are completed in College or remotely where applicable
- Conduct sign up paperwork with learners and employers on behalf of delivery staff, and ensure all other applicable paperwork is completed to the smooth facilitation of the learner’s framework ensuring a high standard of service

**About you**:

- Level 3 qualification or equivalent in relevant area i.e. QCF
- Proven track record of working within a WBL environment
- Understanding the importance of building and maintaining relationships with employers
- Excellent verbal and written communication skills
- Prepared to visit employers over a wide geographical area

**Benefits for you**:

- 28 days annual leave, plus bank holidays, and the college is closed for two weeks over the Christmas period
- A Local Government Pension Scheme with an average employer contribution of 21% (2023)
- 2 staff well-being days
- Discounted study opportunities on College programmes


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