Customer Service Adviser

2 days ago


Northampton, United Kingdom Opus People Solutions Full time

We are currently recruiting for a Customer Service Advisor on behalf of North Northamptonshire Council to maximise resolution of enquiries and be first point of contact for the Council’s external customers.

**As aCustomer Service Advisor you will**:

- Enable customer issues to be resolved and a database of customer needs and contact to be developed
- Ensure customers are regularly updated on the progress of their enquiry or service request as agreed at point of contact.
- assess, analyse, interpret and record customer needs using appropriate skills and technology
- Resolve complaints/concerns at the first point of contact, where possible, minimising the need to escalate to the Customer Care team for investigation.

**Additional information**:

- Office location
- Northampton One Angel Square
- 37 hours per week Monday-Friday
- ASAP start

**What can we offer you**:

- Holiday entitlement accrued while working
- Pension contribution from employer



  • Northampton, United Kingdom Office Angels Full time

    Customer Service Adviser 📍 Location: Northampton / Wellingborough 📅 Job Type: Full Time 💼 Industry: Insurance ⏰ Shifts: Monday - Friday 9am - 5.30pm // Saturday 9am - 1pm (1 in 4 Saturday's). As a Customer Service Adviser, you'll be the first point of contact for policyholders, handling incoming calls and assisting with a wide range of enquiries....


  • Northampton, United Kingdom Commercial Full time

    Customer Service Adviser - InsuranceLocation: Northampton Salary: £23,000-£26,000 + Quarterly Bonus Hours: 37.5 per week (Mon-Fri 9am-5:30pm, 1 in 4 Saturdays 9am-1pm)The RoleOur client is seeking experienced Insurance Customer Service Advisers to join their friendly and supportive team. You will handle incoming calls from policyholders, assisting with...


  • Northampton, United Kingdom Impact Recruitment Services Full time

    Customer Service Adviser – Insurance Location: NorthamptonSalary: £23,000-£26,000 + Quarterly BonusHours: 37.5 per week (Mon‑Fri 9am‑5:30pm, 1 in 4 Saturdays 9am‑1pm) The Role Our client is seeking experienced Insurance Customer Service Advisers to join their friendly and supportive team. You will handle incoming calls from policyholders, assisting...


  • Northampton, United Kingdom Impact Recruitment Services Full time

    Customer Service Adviser - Insurance Location: Northampton Salary: £23,000-£26,000 + Quarterly Bonus Hours: 37.5 per week (Mon-Fri 9am-5:30pm, 1 in 4 Saturdays 9am-1pm) The Role Our client is seeking experienced Insurance Customer Service Advisers to join their friendly and supportive team. You will handle incoming calls from policyholders, assisting with...

  • Customer Adviser

    6 days ago


    Northampton, Northamptonshire, United Kingdom West Northamptonshire Council Full time £28,000 - £40,000 per year

    You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council.,Provide a first point of customer service for a diverse range of customers and enquiries. Using enquiry skills, identify customer needs and the appropriate resolution. To understand and deliver the Quality Standards for...


  • Northampton, United Kingdom Opus People Solutions Full time

    We are recruiting on behalf of our client, West Northamptonshire Council, for a Customer Service Adviser to maximise resolution of enquiries and information requests from customers at first point of contact. Specifically, the Customer Service Adviser willbe the first point of contact for all of the Council's external customers, with enquiries/issues related...


  • Northampton, United Kingdom Heat Recruitment Full time

    LocationWatford Salary £38000 - £42000 TypePermanent WorkplaceRemote Ref88855 Recruiter Managing This Role Trainee Financial Adviser North London/Watford This is an opportunity for someone Diploma Qualified with experience in paraplanning and back office administration to move into an adviser role within 6 months with support from an IFA. They are looking...


  • Northampton, United Kingdom Brook Street Full time

    Customer Service Admin Role: Brook Street are recruiting on behalf of our public sector client for experienced customer service representatives to join their helpdesk team. These positions will be split between working the office in Northampton town centre and working from home on a rota system. These are temporary contracts which are ongoing. Using your...


  • Northampton, United Kingdom Metro Bank Full time

    Are you ambitious and career-driven? Do you thrive on delivering an exceptional customer experience? Would you like to work for a Bank that is revolutionising the entire industry? If yes, then we may have the role for you! As a Customer Service Representative, you will work as a part of a vibrant and diverse team that is passionate about delivering...


  • Northampton, Northamptonshire, United Kingdom Route 1 Recruitment Full time £20,136 per year

    Job Description Our client is a leading provider in the two-man delivery marketplace, with an unrivalled reputation which has helped cement its position as the preferred delivery partner for some of the UK's largest best-known retailers and they are looking for Confident and ambitions Customer Service Advisers to become part of their ever expanding...