Vip Lounge Supervisor

2 weeks ago

London Heathrow Airport, United Kingdom DO & CO Full time

**DO&CO - Lounge Supervisor - Heathrow Airport**
- Job Types: Full-time, Permanent_
- Salary: £14.00 per hour _
- Day Shift: Early Shift 04:45 - 14:00 - Late Shift 13:45 - 22:00_

We’re passionate about our quality food and service and we want you to be too You’ll be working in a large, high volume and fast paced environment, so, bring your energetic approach to work alongside your hunger to develop your skills to produce our top-quality cuisine.

Whilst we value experience, the most important thing to us is your personality, adaptability, charm & team player spirit

We take pride in developing our own people to future success. What can start in
London can take you across the globe throughout other exciting parts of our worldwide business.

**Job Summary**

The Lounge Supervisor will focus on the Front of House operation whilst the lounge is open and liaise with the kitchen to ensure all the required standards are met at all times. They will also support all management areas of the operations too when required. Also, the Lounge supervisor will be expected to be part of the FB service delivery and attend to passengers as part of the attendant team.

**_What you’ll be doing_**
- Managing the rostering for all catering staff (including kitchen staff)
- Managing time sheets/payroll management
- Ordering of food and drinks and sundries through Do & Co ordering system.
- Liaising with the Qatar Airways’ lounge manager and supervisors
- Liaising with laundry regarding Lounge linen
- Ordering cleaning supplies
- Performance management and training of all staff
- Investigating customer complaints
- Completing daily audits and maintaining stock control
- Ensuring food temperature is adhered to as per H &S regulations

**_What’s essential for us?_**
- Great Team player
- Self-motivated attitude
- Confident working in a team
- Able to communicate effectively in English
- Right to work in the UK

**_What we offer_**
- £14.00 per hour
- Company canteen offering daily changing breakfast, lunch and dinner
- Great team focused environment
- Reward and recognition
- Free parking
- Personalised Birthday Cake
- We love to invest in our people. Our L&D team creates and delivers in
- house training on areas such as leadership, communication and collaborative working and is available to all employees

**_Learn about DO&CO_**

DO & CO’s restaurant know-how, which has since been lifted to the skies, and the influence of international event catering have given the classic DO & CO airline product that incomparable character which makes it so unique. Thanks to an innovate service concept, high and uncompromising quality standards and an unmistakeable on-board product range that leaves no wish unfulfilled,
DO & CO, together with its partner airlines, has been a benchmark in the airline industry for many years.

We believe good taste knows no boundaries, that’s why the most important ingredient in our premium recipe is our diverse team. Thanks to our people and high-quality cuisine, we provide our customers with an impeccable standard of hospitality at every opportunity.

**Job Types**: Full-time, Permanent

**Salary**: £14.00 per hour

**Benefits**:

- Discounted or free food
- On-site parking

Schedule:

- 8 hour shift

Application question(s):

- Are you able to start the shift at 04:30 AM?

**Experience**:

- Supervising: 1 year (preferred)
- Hospitality: 1 year (preferred)

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