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Receptionist - Front of House

2 weeks ago

Waterlooville, United Kingdom Watson Marlow Full time

**Are you looking for a career rather than just a job ?**

We need you to be the face of Biopure. You will be the first point of contact for guests and colleagues based at our brand new manufacturing facility based in Waterlooville.

**What's in it for you
**We offer a range of amazing staff benefits including flexible working arrangements, private medical health care for all employees, accessible employee forums, a highly competitive pension package, and inclusive employment practices. We also supporttraining to develop.

Our shiny new site has a subsidised restaurant, on site car/bike parking, countryside views and is easily commutable to

**What you'll be doing
**Be the first point of contact for all staff and visitors, offering a superb customer service experience.
Operational Building Systems support - meeting room bookings, fire alarm testing notifications
Support the facilities team
Resolving any complaints/issues quickly to maintain high quality customer service.
Operating the telephone switchboard; answering and transferring calls to appropriate departments
Receiving letters, packages and sending them to the appropriate destination
Preparing and managing outgoing mail
Making supply orders when needed
Welcoming visitors in a warm and friendly manner
Maintaining the reception area and all common areas in a clean and tidy manner at all times
Maintaining site security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

**This is what you'll need to be successful**
Experience in a customer facing role
Excellent MS Office skills
Comfortable multi-tasking and prioritising tasks without guidance
Excellent interpersonal, oral and written communications skills
A passion for putting the customer first.

**Everyone is Welcome**
Every day, we help companies across the globe to be more efficient and sustainable.
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