Patient Administration Officer

7 days ago


Brentford, United Kingdom Healthshare Group Full time

Duties and Responsibilities To be the first point of contact for patients when booking into the department To support the clinicians working within the services, eg: cancellation of clinics; to book interpreters; check and update clinical diaries To deal with complaints To deal effectively with patient enquiries, queries and appointment requests To register patients using organisational systems (Soliton) Oversee the processing of diagnostics within the service To deal effectively and sensitively with all issues relating to patients in an appropriate, factual and confidential manner. To maintain a healthy and safe working environment for self and colleagues To Inform a Line Manager of any factors affecting delivery of service as soon as they arise Undertake Endoscopy reception duties and front of house reception duties when required Prepare, compile and sort documentations for data entry/scanning etc To adhere to contract policies and procedures with regards to booking of patients correctly and into the appropriate clinics To be proactive in terms of ensuring that all clinics are filled to capacity To comply with data integrity and security policies To actively communicate with your team members to assist service delivery Key Competencies Previous use of Patient administration systems Excellent Telephone and face to face communication skills Attention to detail Planning and organisation Confidentiality Ability to work under pressure Excellent communication skills Customer service orientation Initiative Reliability Flexibility Organisational To decide priorities for own working area, balancing other patient related and professional demands, and ensure that these remain in accordance with those of the section as a whole. To be responsible for organising and planning own caseload to meet service and patient priorities. Readjust plans as situation change/arise.

To represent the organisation in a key stakeholder location To be aware of Health and Safety aspects of your work area, including your prompt recording and reporting of accidents to senior staff, and ensuring equipment use is safe. To comply with the Healthshare organisational and departmental policies and to be involved in their reviewing and updating as appropriate. To undertake any other duties that might be considered appropriate by the team



  • Brentford, United Kingdom Healthshare Ltd Full time

    **Job summary** The Riverside Clinic is part of Healthshare group, a clinically-led organisation who place the patients experience, expectation and outcome at the forefront of every decision. Our vision is to be the best independent community healthcare organisation in the UK that is trusted by patients, chosen by policy-makers and regarded with pride by...

  • Patient Administrator

    2 weeks ago


    Brentford, United Kingdom Circle Health Group Full time

    Closing date15/12/2024 - HoursFull time - Role TypePermanent - Location(s)- Syon Clinic - Brentford**Overview**: **Patient Administrator** **The Syon Clinic** **37.5 Hours & Permanent** **Salary: £23,166.00 per year** **The Syon Clinic** in Middlesex** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide...

  • Patient Administrator

    2 weeks ago


    Brentford, United Kingdom Circle Health Group Full time

    **The Syon Clinic** in Middlesex** is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. **Circle Health Group are proud to be recognised as one of the UK’s 25 best big companies to...


  • Brentford, United Kingdom Circle Health Group Full time

    **Salary: £21,742.50 (depending on level of experience, training and qualification)** **The Syon Clinic** in Middlesex is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.** **Circle...

  • Patient Administrator

    2 weeks ago


    Brentford, United Kingdom Circle Health Group Full time

    Closing date23/11/2025 - HoursPart time - Role TypeBank (Seasonal)- Location(s)- - Syon Clinic - Brentford **Overview**: **Patient Administrator (Bank)** **Syon Clinic** **Bank Shifts** **Salary: £12.21 per hour (depending on level of experience, training and qualification)** ** Syon Clinic** in Middlesex** is part of Circle Health Group, Britain's...


  • Brentford, United Kingdom Healthshare Full time

    The Riverside Clinic is part of Healthshare group, a clinically-led organisation who place the patients experience, expectation and outcome at the forefront of every decision. Our vision is to be the best independent community healthcare organisation in the UK that is trusted by patients, chosen by policy-makers and regarded with pride by all our team. We...

  • Claim Handler

    7 days ago


    Brentford, United Kingdom Disaster Care Capital Ltd Full time

    **Job description** The purpose of this role is to support the pro-active and accurate processing of domestic household and commercial property claims (Fire & Flood). The Claims Handler is responsible for managing the claim throughout its lifecycle ensuring that all parties are kept informed of progress. **Responsibilities**: - Take reports of new claims...


  • Brentford, United Kingdom Albany Practice Full time

    **Role Purpose**: Reception Duties: 1. Ensure efficiency of appointment system and monitor flow of patients into consulting and treatment rooms. 2. Explain practice arrangements and formal requirements to new patients and those seeking temporary cover. Ensure necessary procedures are completed. 3. Respond to all queries and requests for assistance from...

  • Office Administrator

    2 weeks ago


    Brentford, Greater London, United Kingdom Disaster Care Capital Full time £30,000 - £40,000 per year

    We are seeking a highly organised, detail-oriented Administrator  to join our disaster restoration team. This role plays a key part in supporting both office operations and field coordination, ensuring that restoration jobs are allocated efficiently and managed effectively. The successful candidate will have excellent communication skills, the ability to...

  • Office Administrator

    2 weeks ago


    Brentford, United Kingdom Keplin Group ltd Full time

    Amazon Administrator Position at Keplin Group **Streamline Operations & Enhance Our Amazon Presence** **Company Overview**: Keplin Group is a vibrant entity recognized for its innovative approach across a spectrum of consumer brands and B2B services. Our commitment to growth and excellence has carved our path as industry leaders. As we continue to expand...