Replenishment Assistant

2 weeks ago

Luton, United Kingdom Lagardère Travel Retail (UK & IRE) Full time

**Do you love the buzz of the airport? Enjoy working in a dynamic retail environment, where no two days are the same? If so, we have just the opportunity for you**

**Benefits**: Benenden Health, Retail Trust, life insurance, uniform and up to 25% in-store discounts

**Hours**: 37.5 hours per week, worked over 5 days.

**Job Purpose**:Delivering a well-presented store, with great availability, is a key part of a customer’s overall shopping experience. As a Replenishment Assistant you will work to maintain store standards around stock levels, merchandising and housekeeping tasks, whist delivering first class customer service to our customers. This role will specifically focus on our impulse purchase and queuing system area.

**100% Customer Focus**
- Greeting customers with a friendly smile
- Helping customers with product selection
- Offering additional link sales
- Ensuring all customers receive excellent customer service every-time
- End to end customer service including till operations

**Stock Management**
- Ensuring the store is fully replenished
- Goods receiving duties
- Stocktaking and inventory compliance
- Merchandising & pricing

**Housekeeping / Health & Safety**
- Keeping the store well presented at all time
- Ensure the safe usage of all the cleaning materials
- Ensuring store and stock rooms are kept tidy in line with H&S
- Reporting any potential hazards on the shop floor or stock room to the manager/supervisors

**Security**
- Ensuring security of stock on shop floor and compliance of till inventory
- Responsible for the shop floor security when on shift
- Awareness of potential security risks out with store and part of the greater airport community

**Person Specification**:

- Good Communication skills (both verbal & written)
- Adaptability to the changing environment
- Ability to work in a team and individually
- Ability to work well under pressure
- Excellent Interpersonal skills
- Ability to provide professional standard of services
- Reliable in attendance and time keeping
- Self-motivated

**Our company**:
Lagardère Travel Retail is a pioneering global leader in the travel retail industry currently operating over 5,000 stores across Travel Essentials, Duty Free & Fashion and Foodservice in airports, railway stations and other concessions in 42 countries worldwide, we generated €5.2bn sales in 2022.

Since 2004 after the initial opening of its first duty free store in Belfast International Airport they rapidly expanded throughout the UK & Ireland and now operate 30 stores across 8 airports and 8 ferries.

**Accessing the airport**:
A five-year working and personal reference, along with a Criminal Reference Check, will be required for this role as the store is airside in the departures lounge. This will be discussed in more detail at interview stage or please contact us if you have any questions regarding this.

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