Billing and Contracts Assistant

1 week ago

Southampton, United Kingdom Circle Cloud Communications Ltd Full time

**Location**:Central Southampton (Free onsite parking)

**Salary**: up to £30,000 Full Time salary

**Hours**: 24 hours per week

At circle.cloud, we believe every business should leverage the power of modern communications technology. Our advanced voice and video communication systems are built on cutting-edge network infrastructure, marketed by our dynamic and dedicated sales force.

**Key Responsibilities**:

- Add new customers to the billing system and set up Direct Debit arrangements for seamless payment processing.
- Complete installations and service orders in the CRM by verifying customer contracts and adding services to the billing system, ensuring readiness for billing.
- Calculate and issue termination charges and invoices, and liaise with customers to arrange the cessation of services and payment collection.
- Assist with credit control duties including chasing overdue payments, issuing suspension notices, and coordinating legal action when necessary.
- Import service files and call data files into the billing system at the beginning of each month to ensure accurate billing.
- Perform reconciliation of services, resolving any discrepancies to ensure accurate billing.
- Prepare and distribute monthly invoices to customers in a timely manner.
- Prepare and import the Direct Debit file each month to facilitate the collection of payments.

**Skills**:

- Experience in Billing and Customer Service is essential.
- Strong attention to detail and organisational skills.
- Excellent communication skills, both written and verbal.
- Proficiency in using CRM and billing systems.
- Ability to manage multiple tasks and prioritise effectively.

**Benefits**:

- Bonuses and Recognition: Incentives for hitting KPIs, including rewards for hard work.
- Generous Annual Leave: Including your Birthday off every year.
- Career Progression: Opportunities for advancement within the company.
- Company-wide Events: Regular events to foster team spirit.
- Dress Down Fridays: Casual dress code every Friday.
- Refer a Friend Scheme: Rewards for successful referrals.
- Techscheme and Cycle to Work Scheme: Save on tech and cycling gear.
- Training and Incentive Budget: Personalised development opportunities.
- Wellbeing Programme: Initiatives to support your mental and physical health.
- Health and Fitness Subscription: Membership to health and fitness programs.
- Private Medical Health Care: Comprehensive health coverage.

**Additional Information**:

- Training will be provided on our specific systems and processes.

**How to Apply**:
Ready to join a dynamic team and help drive our success? Click above now to apply

**Job Type**: Part-time

Pay: Up to £18,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- On-site parking
- Private medical insurance
- Referral programme
- Work from home

Schedule:

- Monday to Friday

Work Location: In person

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