Retail Store Supervisor

1 week ago


Telford, United Kingdom Toolstation Full time

At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.
You'll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships and going above and beyond to make our customers happy. This isn’t your average retail role. It’s much more than just a store job. Of course, you’llserve customers, and support the Store Manager but you’ll also be checking deliveries, picking items from the warehouse and stocking shelves. And it can be hot in the summer and cold in the winter. But if you take real pride in what you and the team do, ourcustomers will notice and love us all the more for it.

**Day-to-day**

**Supporting.**Whether it’s standing in for the Store Manager in their absence, motivating and engaging the team or coaching the team to grow sales and achieve targets.

**Mucking in.** Checking and unpacking deliveries, stocking shelves, cleaning the branch and putting orders together.

**Delivering great service.** Providing a great customer experience with a smile on your face - no matter how busy you are and coaching the team to do the same.

**Asking questions and building relationships.** Making sure our customers leave the branch with everything that they need for the job.

**Building a fun working environment.** Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.

WHAT YOU'LL BRING

**Hard work and passion.** You don’t need retail experience. Just be focused on delivering great service and we’ll teach you the rest.

**A love of team work.** Be happy to muck in and get your hands dirty.

**A positive attitude.** Make sure that our customers have a great experience while in our branch.

**Reliability.**Be there when we need you, be flexible and fun to be around.

**Yourself.** Bring your whole self to work and let your true personality shine through


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