Estate Supervisor

**About The Role**:
Are you ready to make a difference in your community? LiveWest is looking for a dedicated Estate Supervisor to help keep our estates clean, safe, and welcoming for our customers.

As a part of our Estate Services team, you will bring a blend of cleaning, grounds maintenance, and caretaking expertise to ensure our communal spaces are places that our customers are proud to call home.

**Key Responsibilities**
- Ensure the communal areas of estates are clean, tidy and well maintained in line with agreed service standards.
- Clean communal areas including stairwells, communal walkways, laundry areas and communal rooms.
- Ensure that communal garden areas are kept tidy and well maintained using appropriate hand tools and powered equipment.
- Ensure that bin areas are clean, regularly disinfected and tidy.
- Undertake minor maintenance works within communal areas that do not require specialist training.
- Ensure that required repair or maintenance works to common areas requiring specialist knowledge and skills are promptly reported to the appropriate teams.

This role is a **full time**, **permanent** basis and will be based in the **Bristol/South Gloucestershire** area.
- Ability to carry out cleaning, grounds maintenance and caretaking duties to a high standard.
- Confident with simple IT such as MS Office, and willing to learn and use repairs reporting systems and other necessary IT packages
- Ability to work with mínimal supervision.
- Ability to make decisions confidently in order to resolve issues and deliver excellent customer service.
- Applies a practical approach to problem solving taking practical steps where required in order to achieve successful outcomes for estate and customers.
- Ability to handle difficult situations calmly, professionally at all times taking proactive approach to avoiding confrontation
- Demonstrable practical skills either in a work or home environment.

Other organisations may call this role: Caretaker, Estate Officer

**Why join us?**

As an Estate Supervisor, you will be at the heart of maintaining safe, clean, and welcoming communal areas for our customers. The work you do directly enhances the quality of life for our communities, providing a rewarding sense of purpose each day.

**About The Company**:
**Our Reward and Benefits**:

- Defined Contribution pension scheme - employer contribution of 6% - 9%.
- Death in Service benefit (3 x salary).
- 26 days annual leave plus bank holidays with service related increase to your entitlement up to 30 days plus an option to purchase extra annual leave.
- Family Friendly policies.
- Health Cash Plan including dental and optical cover (worth up to £1,100 per annum).
- Employee Assistance Programme.
- Health and Wellbeing programme which includes enhanced sick pay, monthly campaigns, training and yearly flu jabs.
- Cycle to Work scheme.
- Car Benefit scheme.
- Learning and Development including coaching and professional qualification support.
- Volunteering days.

**About Us**:
LiveWest provides over 40,000 homes to over 80,000 people throughout the South West from Gloucestershire to the Isles of Scilly. We have plans to build over 5,000 homes in the area over the next five years, developing new homes of all tenures including low-cost rent and sale, market rent and sale, and a range of supported housing and intermediate housing products, creating choice and flexibility.

As well as developing new homes, we continue to invest in existing properties and communities. Through the stability of good housing, we place better living for better lives at the centre of our mission both today and for generations to come. At LiveWest we believe in a home for everyone.

As an Inclusive Employer, we celebrate diversity and are committed to creating an inclusive environment for all colleagues. For further information about our Equality, Diversity and Inclusion policy, please click here.

**Please note, we are unable to provide visa sponsorship for this role; therefore, applicants must have the right to work in the UK.