Camhs Care Hub Administrator

If you are Kind, Fair, Ingenious and Determined then we want you to come and join our #PennineCarePeople
Why Pennine Care CAMHS?
We are passionate about staff well-being and compassionate leadership in CAMHS.
We support staff to work flexibly and recognise and respect the roles our staff hold outside of their working hours. Equality, diversity, and inclusion is at the top of our agenda. We believe that a diverse, inclusive, and engaged culture is vital; that everyone’s value should be recognised and respected. We proactively challenge injustices and are the only Trust in the Northwest to publicly recognise our commitment to becoming anti-racist and supporting our transgender and non-binary colleagues.
We have thriving staff networks to make sure everyone has a voice. We are committed to staff development.
We are looking for staff who are committed to our values to join us, and work within our CAMHS services.
Does this sound like you? If so, we’d love you to join us.
The post holder will be a front-line member of a team providing administrative support to the CAMHS senior leadership team, Operational Managers and the CAMHS Personal Assistant (PA).
They will provide an efficient and effective administrative support service with excellent communication skills. They will present in a professional manner, be tactful and diplomatic, exercising excellent communication skills to uphold the positive image of the team, and of Pennine Care NHS Foundation Trust.
The post holder will support and work with embedded systems and processes ensuring an efficient service and will be confident and adept at problem solving techniques with some level of appropriate decision-making skills. The role will involve liaison with internal Pennine Care staff, external stakeholders and on some occasions service users and their families
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.
If you come and work for us we will offer a range of benefits and opportunities, including:
Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
Flexible working opportunities to support your work/life balance
Access to Continued Professional Development
Involvement in improvement and research activities
Health and Wellbeing activities and access to an excellent staff wellbeing service
Access to staff discounts across retail, leisure and travel
Oversee the day to day running of the office, working as a team.
- Prioritise own workload, working with minimum supervision.
- Production of confidential and sensitive documentation / computer inputting /letters / memos
- Responsible for safe use of office equipment, including computers - responsible for reporting office equipment faults
- Provide an efficient admin support service on behalf of the CAMHS care hub.
- To maintain and support the managers annual leave process: using the ESR system, sickness recording and annual leave recording on behalf of our Operational Managers. And responding to annual leave requests, ensuring a timely response, and ensuring adequate management cover is in place via the care hub managers annual leave calendar.
- To monitor the CAMHS Care hub’s MYC compliance rates by using the Tableau reporting system and supporting the CAMHS operational managers/supervisors in identifying non - compliance and will also be responsible for the timely inputting and recording of all CAMHS Care Hub MYCs onto the ESR system.
- To monitor the CAMHS Care hub’s CEST compliance rates by using the Tableau reporting system and supporting the CAMHS operational managers/supervisors in identifying non - compliance.
- Produce a monthly CEST and MYC update using info from Tableau which briefs the CAMHS care hub senior leadership team on areas of non-compliance
- To maintain administration systems in relation to bank staff - booking shifts on to the health Roster and processing of timesheets in a timely manner; acting as a point of contact for any shift queries or swaps where applicable.
- To maintain administration systems in relation to PO Box returns; liaising with services in relation to any returned post and ensuring relevant actions are recorded on PARIS; ensuring that any IG breaches in relation to all returned post are reported to the Quality team to identify if an incident report needs to be actioned.
- To maintain and update our internal CAMHS distribution lists ensuring timely distribution of information across the CAMHS care hub.
- To be able to manage diaries and coordinate meetings for the senior leadership team as r