Junior IT Support Analyst

2 weeks ago

London, United Kingdom Proactive Appointments Full time

**Junior IT Support Analyst**

2 year FTC

Our client, a banking organisation based in London have an opportunity for a Junior IT Support Analyst to join their team and learn both technically and commercially. You will provide the necessary technical support to carry out the installation, upgradingand maintenance of the Bank’s systems, both in the live and disaster recovery environments. You will be required to attend to the daily operations of the Bank’s PCs, network and related systems and software

**Role responsibilities**:

- The setup and configuration of new PC’s, the loading of desktop software and the configuration of printers
- Network Infrastructure Daily maintenance and support
- Troubleshoot connectivity and network related problems
- Active Directory\Group Policy Setting up of new users, deletion of old users, amending of user rights Network Security Ensure that systems are kept up to date with the latest bug fixes, virus updates, utilities, patches and recommended upgrades Data lossprevention Troubleshoot security related problems
- Troubleshoot internet connectivity problems
- Konica/Minolta Multifunction Devices Administration Papercut administration Troubleshooting
- System Backups - The taking of system backups as and when required. Ensure the backups of all appropriate systems are successful, and that restoration/recovery from such backups is possible
- Help Desk Provision of help desk support for all IT related systems Liaising with suppliers on any resultant support calls
- Software Loading of upgrades, patches and system fixes to PC related banking systems
- Provision of Microsoft 365 and Desktop support
- Administration of Exchange Servers
- Assisting Head of IT with administration of maintenance contracts
- General administration as required by the team

**Skills required**:

- Microsoft Windows 10
- Windows Server 2012/2016/2019 Server
- Microsoft Exchange 2016
- Microsoft 365
- Arcserve backup
- McAfee Anti Virus software
- Avaya IP phones
- WSUS
- Active Directory
- DNS Preferable to have knowledge of
- Microsoft SQL

**Junior IT Support Analyst**

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

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