Business Support Assistant

5 days ago

Hemel Hempstead, United Kingdom SWR Group Ltd Full time

**Do you have experience in a business administration or sales support role and are looking for a new challenge?** If so, we have an exciting opening to join the SWR family in our business support division. You’ll be someone who enjoys interacting with people, both internally and externally, so strong communication and interpersonal skills are a must. It will also be important that you’re confident in Microsoft 365 software, have good numeracy and literacy skills and experience working with CRM platforms.

Here at SWR we go beyond for our customers, colleagues, and community, in everything we do, every day. We’re a vibrant and growing business with a vision to be trusted as a company that prioritises people over profit, delivering beyond expectations, every time. As an Investors in People Gold accredited business, we have a fantastic team of 55 who work across our 4 business divisions: Home & Outdoor, Wire Rope, Garage Door Spares and Balustrade.

**Some of your key responsibilities would include**:

- Being our lead business support person for our Wire Rope division, which includes a high degree of technical expertise to support our sales and manufacturing teams.
- Dealing with incoming sales orders.

Creating and updating Bill of materials.
- Being a point of contact to deal with and to resolve customer & supplier queries.
- Producing certifications for assemblies and components, including export paperwork, where required
- Running weekly WIP and Monthly BOM costing reports
- Supporting with other business support tasks, where needed

**and just as importantly, we look for these Personal Qualities**
- You’ll always be looking for solutions to ensure we always go beyond to exceed customers’ expectations
- Happy to adapt and go beyond the day job
- You’ll be someone who’s reliable and truly understands the value of Teamwork
- A keen eye to detail and desire to go beyond Quality

**What’s on offer?**
- A salary of up to £27,500k per year, dependant on experience, plus performance related bonus scheme
- 37.5 hours per week, 8.30am - 5pm Monday to Thursday, 4pm finish on a Friday
- 25 Days annual leave + bank holidays

Option to buy or sell up to 5 days annual leave after probation period.
- Long service awards, including one extra day’s holiday for every 5 years worked.
- Christmas Shutdown
- Free on-site parking
- Auto enrolment pension
- Colleague recognition and reward platform, regular social events, and annual all staff away days
- Free employee assistance programme.
- Great progression opportunities
- Regular Social events
- Eye care vouchers through Specsavers
- Cycle to work scheme

**Salary**: Up to £27,500.00 per year

**Benefits**:

- Employee discount
- Life insurance
- Referral programme

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

**Experience**:

- Sales administration: 1 year (required)

Work Location: In person

Reference ID: BS

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